So I bought my 12" Powerbook G4 about a year ago. Having owned 2 previous Apple computers I know that you can purchase Applecare up to a year after you get your computer and Apple even calls you to remind you of this.
So, the beginning of this month I start getting "the calls". Unfortunately I didn't have the money at the time so I decided not to. Shortly after, payday rolled around and I was sorta glum that I had the money but Applecare was not to be. Then the phone rang! To be honest I had no idea when I purchased my Powerbook but Apple called me yet again and I bought the Applecare on February 8th. Not only that, they called me twice thereafter (at a guess, the 9th and 10th) and finally I said, "Hey! I already bought it so you can stop calling me!"
Last Friday I finally received the Applecare. It's not an amazing little package and hopefully I'll never even need it. So I followed the instructions to register it. Typeity typeity typeity. Click "Continue".
Error!
I can't register it?! My computer is not able to sign up for Applecare?! I call Apple and after talking to a guy I find out that my computer was purchased on February 3rd and since I bought Applecare on February 8th I can't register it. *cry* That I understand... what I don't understand is why they called me on the 8th and twice thereafter to purchase something I cannot use!
I asked to speak to "somebody else" and I did. They're seeing what they can do. Hopefully I'll know more soon. They asked me if I had another Powerbook I could register instead (no!). It sounds like I can get a refund. But that's sorta not my goal. I guess if *I* went crazy and ordered Applecare past the original warranty I could see their point. But the fact that they called me and asked me after my warranty? Hopefully they have logs of their calls because it's just silly.
So anyway... just a warning if you get "the call" from Apple. Make sure you're purchasing Applecare before your warranty expires if you're going to purchase it. Otherwise you'll get to hang out on the phone for an hour or two which is no fun.
Sad panda.
So, the beginning of this month I start getting "the calls". Unfortunately I didn't have the money at the time so I decided not to. Shortly after, payday rolled around and I was sorta glum that I had the money but Applecare was not to be. Then the phone rang! To be honest I had no idea when I purchased my Powerbook but Apple called me yet again and I bought the Applecare on February 8th. Not only that, they called me twice thereafter (at a guess, the 9th and 10th) and finally I said, "Hey! I already bought it so you can stop calling me!"
Last Friday I finally received the Applecare. It's not an amazing little package and hopefully I'll never even need it. So I followed the instructions to register it. Typeity typeity typeity. Click "Continue".
Error!
I can't register it?! My computer is not able to sign up for Applecare?! I call Apple and after talking to a guy I find out that my computer was purchased on February 3rd and since I bought Applecare on February 8th I can't register it. *cry* That I understand... what I don't understand is why they called me on the 8th and twice thereafter to purchase something I cannot use!
I asked to speak to "somebody else" and I did. They're seeing what they can do. Hopefully I'll know more soon. They asked me if I had another Powerbook I could register instead (no!). It sounds like I can get a refund. But that's sorta not my goal. I guess if *I* went crazy and ordered Applecare past the original warranty I could see their point. But the fact that they called me and asked me after my warranty? Hopefully they have logs of their calls because it's just silly.
So anyway... just a warning if you get "the call" from Apple. Make sure you're purchasing Applecare before your warranty expires if you're going to purchase it. Otherwise you'll get to hang out on the phone for an hour or two which is no fun.
Sad panda.
