Applecare+ Bug

[Ridditz]

on my xs max in settings a red badge appeared and it told me that there is an Applecare+ billing issue. The thing is, I don’t have AppleCare + and didn’t order it on my phone. I called Apple and after talking to a couple people I was told it was a known bug and their engineers were working on it. I could do nothing about it. Anyone else have this happen?

 

[whoisyourdaddy]

This is unusual. My only suggestions are to contact Apple Customer Support, which I'm sure you will or already have done. I can speculate that it's related to the device serial number, tracked by Apple, being used for service support or purchasing of a plan. I don't know if it could actually be related to your Apple account but I would check into that, as well. Let us know because I've not seen this type of notification before. It maybe helpful to others if they ever encounter this issue.

 

[Deeznuts.]

I had the same problem last night maybe around 9PM & I don't even have AppleCare+ on my phone either. I just re-entered back my credit card number and it just charged me for my iCloud storage.

 

[Nikiforidis]

This happens when you have a running subscription but your payment method is not valid (expired credit card or not enough funds).