AppleCare vs AppleCare plus

[neuf]

I live in South Korea, and after my Mac Mini died, I decided to upgrade to an iMac. After doing research, I just ordered a 2017 27” iMac, and planned to add AppleCare+, which is available in the US. However, I found that the “+” is not available in Korea and that only the regular AppleCare is available for about the same price. My question is this: why would Apple not offer something in Korea that is available in the US? I’m really annoyed that I’m paying the same price in Korea for an inferior product. Not to mention that the price of the iMac is about 10% more in Korea than the US. Has anyone else experienced this?

 

[haruhiko]

One more time, price in the US is ex-tax. I'm not sure about whether the price in Korea includes tax.

Also, AppleCare+ covers accidental damage. For an iMac which is sitting on the table for most of the time, I don't think accidental damage is really necessary.

AppleCare or AppleCare+ are extended warranty plans, which are insurance in fact. Personally, I never buy or care about AppleCare or AppleCare+ as my credit card automatically enrols my devices for a second year coverage without extra charge.

 

[neuf]

One more time, price in the US is ex-tax. I'm not sure about whether the price in Korea includes tax.

Also, AppleCare+ covers accidental damage. For an iMac which is sitting on the table for most of the time, I don't think accidental damage is really necessary.

AppleCare or AppleCare+ are extended warranty plans, which are insurance in fact. Personally, I never buy or care about AppleCare or AppleCare+ as my credit card automatically enrols my devices for a second year coverage without extra charge.

[doublepost=1517325809][/doublepost]I understand your point. Even with tax taken into consideration, the difference would only be $10 or $15. Although your point about it being a desktop is valid, I would gladly pay the extra in case I move in the next three years and accidentally damage my iMac in the process.

 

[nambuccaheadsau]

Because Apple choose to offer AppleCare+ to buyers in the US and Japan.

Nothing we can do about it.

 

[Average Pro]

I'm sorry to hear that AppleCare+ does not extend to Korea. Where did you receive this information? I would visit the newly opened Apple store in Korea (Apple Garosugil opened 27 JAN 2017) to get specifics. Here are the details as outlined for the US. However, note that it states "AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world."

I, like some others who commented on this thread, never...ever...ever...buy extended warranties. However, AppleCare is the one and only I purchase. The customer service is exceptional, competent, professional and live. This is why year after year they have been rated #1 in customer support.

• 24/7 priority access to Apple experts via chat or phone
• Global repair coverage*
• Onsite repair for desktop computers: Request that a technician come to your work site*
• Mail-in repair for portable computers*: Mail in your Mac using a prepaid shipping box provided by Apple
• Carry-in repair*: Take your Mac to an Apple Store or other Apple Authorized Service provider

I wish you the best.

I live in South Korea, and after my Mac Mini died, I decided to upgrade to an iMac. After doing research, I just ordered a 2017 27” iMac, and planned to add AppleCare+, which is available in the US. However, I found that the “+” is not available in Korea and that only the regular AppleCare is available for about the same price. My question is this: why would Apple not offer something in Korea that is available in the US? I’m really annoyed that I’m paying the same price in Korea for an inferior product. Not to mention that the price of the iMac is about 10% more in Korea than the US. Has anyone else experienced this?

 

[Bigdog9586]

One more time, price in the US is ex-tax. I'm not sure about whether the price in Korea includes tax.

Also, AppleCare+ covers accidental damage. For an iMac which is sitting on the table for most of the time, I don't think accidental damage is really necessary.

AppleCare or AppleCare+ are extended warranty plans, which are insurance in fact. Personally, I never buy or care about AppleCare or AppleCare+ as my credit card automatically enrols my devices for a second year coverage without extra charge.

But + gives you a 3rd year on the iMac.

 

[chscag]

[doublepost=1517325809][/doublepost]I understand your point. Even with tax taken into consideration, the difference would only be $10 or $15. Although your point about it being a desktop is valid, I would gladly pay the extra in case I move in the next three years and accidentally damage my iMac in the process.

There's probably no better packers and movers than the Koreans. When I moved from Seoul to Louisiana everything arrived unscathed. Besides what you've been told, if you're worried about the iMac being damaged when moving it, that's what moving insurance is for. Just buy the AppleCare and don't worry about the Plus.

 

[SaSaSushi]

But + gives you a 3rd year on the iMac.

Both standard AppleCare and AppleCare+ extend the warranty to 3 years. The only difference is AppleCare+ adds accidental damage coverage with a deductible.

As mentioned above, AppleCare+ is currently only available in the USA and Japan.

I live in Japan where AppleCare+ is available and yet I went and found a new copy of the old AppleCare from a third party seller on Amazon Japan for about $90.

My iMac sits on a desk and never moves. I don't need the accidental damage coverage.

 

[nambuccaheadsau]

Again. AppleCare and the '+' version both give three years warranty, but the '+'covers accidental damage, two claims per policy with an excess.

AppleCare+ is available only to USA and Japan clients.

 

[Glockworkorange]

But + gives you a 3rd year on the iMac.

I mean, Apple Care Plus is $160 for the iMac. I dropped $3,500.00 on this machine—-I don’t mind another $160.00 spread out over a three year span. God forbid someone knocks it over or something, I am covered.

Now, the15 inch MBP was like $300.00. But that’s a laptop and again, once you drop over $2K, you might as well buy the peace of mind.

And unlike credit card insurance, I just walk in, ask them to fix it and it’s done. No operators from Chase Bank needing to speak to the Genius or haggling over whether this or that is actually covered, or asking me to pay up front and then sending a rebate God knows how many months later.

 

[pier]

Not to mention that the price of the iMac is about 10% more in Korea than the US.

You are lucky. I live in Mexico and here we pay closer to 25% more than US prices.

For example the base 27'' iMac here costs $2243 and in the US $1799.