I have an AppleTV 4th Generation which I have connected to a JBL 3.1 soundbar. The soundbar is connected to the television via the HDMI 1 port with an HDMI ARC cable. The television doesn’t technically say the port is HDMI ARC but the soundbar specifically designates ita first HDMI port as ARC.
The television is and LG from 2012 and only has two HDMI ports. Before I bought the soundbar, I had the AppleTV connected to my television via the HDMI port and it played video and sound perfectly. The AppleTV would even “wake” up the television just by pressing the menu button.
Now that the AppleTV is connected to the soundbar, I’m having difficulty “waking” up the television or getting a signal to the television. I have to try several times pressing the menu button (sometimes as much as twenty times) before the signal from the AppleTV goes through the soundbar and to the television. I know it works because when the soundbar is successful connecting with the television, it works the way it’s supposed to. It’s that initial period when the television and AppleTV have been off and I want to wake them both up through the soundbar.
I’ve been on the phone with JBL and they insist the settings on my AppleTV are the problem. Are there any settings I can try on the AppeTV before I give up and send this soundbar back? Thanks.
The television is and LG from 2012 and only has two HDMI ports. Before I bought the soundbar, I had the AppleTV connected to my television via the HDMI port and it played video and sound perfectly. The AppleTV would even “wake” up the television just by pressing the menu button.
Now that the AppleTV is connected to the soundbar, I’m having difficulty “waking” up the television or getting a signal to the television. I have to try several times pressing the menu button (sometimes as much as twenty times) before the signal from the AppleTV goes through the soundbar and to the television. I know it works because when the soundbar is successful connecting with the television, it works the way it’s supposed to. It’s that initial period when the television and AppleTV have been off and I want to wake them both up through the soundbar.
I’ve been on the phone with JBL and they insist the settings on my AppleTV are the problem. Are there any settings I can try on the AppeTV before I give up and send this soundbar back? Thanks.