AppleTV Netflix loops the credits 3 times

[Levent]

I have searched a little but couldn't find a thread explaining this; granted, this is kind of hard to search for via keywords.

When I watch any show (MadMen/Lost/etc) when it finally gets to the very end and credits are almost over, the appletv will rewind about 30-45 seconds, and in 30-45 seconds, it'll do it again for the second time now. No third time though. So essentially, one listens to the credits music almost 3 times.

If this happens to you, you'll know what I'm talking about. Anybody know why? Or how to fix it?

 

[HazyCloud]

Never heard of that. If I were you, I'd try resetting the ATV to factory settings. If you have a Twitter account (it's free), you can contact @NetflixMobile as that's their iOS, Android and ATV customer service account. If they don't respond fast enough, try calling Netflix @ 1-800-585-7265.

 

[wadek]

I've had the same thing happen on a few episodes of Battlestar Galactica. I assumed it was something with the encoding on Netflix's end.

 

[spacepower7]

This just happened to me yesterday. At the end of a Law and Order episode The end credits, then the Dick Wolf Production, then NBC Universal screen with sound. This whole sequence repeated 3 times. I was wondering if was going to be stuck in an endless loop but it stopped after 3 times.

I wasn't sure if it was AppleTV or Netflix. Nice to know it has happened to someone else

 

[jabbawok]

I've had that on the ipad app.