I’m giving Windows a second chance, bought a Dell XPS 13, returned it because the fingerprint sensor/power on button required pressing it harder than any electronic button I’ve ever owned. Checked on a Dell forum on Reddit, they said this wasn’t normal, here’s hoping #2 works better. Dell support is an interesting experience, have purchased quite a bit of hardware from them lately, a desktop & a couple monitors along with the laptop. Had to complain on Twitter to return the laptop, kept getting the whole “let me transfer you to the right person” over & over on the phone, also needed to return a monitor, filled out the online process, and I was just ghosted by the system, no RMA or shipping info was provided as promised, gave a phone CSR a chance, and they were able to promptly fix the return process.
I also contacted Dell about extended warranty options, they tried to get me to purchase a warranty that was $100 more than the price of the laptop, when I balked at the price, they admitted there were plans for $150, I considered that stunt as unethical.