Yep, all closed up as per the fashion these days by the looks of it, even Nexi are at it.
Yours is brand new and straight from HTC though so as long as their customer service has at least improved since
this was written you can always rely on the warranty.
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Yeah the Z10 is nice indeed. I'm really looking forward to the Q10 too, I've wanted a decent QWERTY smartphone for ages, all the attempts from Android manufacturers have been terrible and BlackBerry's old OS was even worse, so this device looks promising.
These reviews give me confidence in BB10 as an OS and BlackBerry's better efforts at well made hardware too:
YouTube:
video
YouTube:
video
It has potential and I hope developers actually make apps for it, that's really the only thing holding me back.