A Andrew07 macrumors 6502 Original poster Apr 25, 2007 282 0 Aug 11, 2007 #1 Will AT&T stores not do hardware exchanges if something is wrong with an iPhone? I thought I read that they won't since they only deal with the phone part of the iPhone
Will AT&T stores not do hardware exchanges if something is wrong with an iPhone? I thought I read that they won't since they only deal with the phone part of the iPhone
scaredpoet macrumors 604 Apr 6, 2007 6,628 360 Aug 11, 2007 #2 Few AT&T stores do exchanges for any type of phone. It's almost always eXchange By Mail (XBM), where they FedEx you a phone and you send yours back. Being an Apple product though, iPhone exchanges are handled directly by Apple, not AT&T.
Few AT&T stores do exchanges for any type of phone. It's almost always eXchange By Mail (XBM), where they FedEx you a phone and you send yours back. Being an Apple product though, iPhone exchanges are handled directly by Apple, not AT&T.