I hope someone can help me with this while I wait forever to iTunes support to respond to my email.
I bought the Star Trek BluRay a while back which came with the digital download version. I was able to authorize via iTunes no problem and play it on my iPhone and iPad.
But since then, was the whole linking of Apple IDs and what not. My original Apple ID was an email address that I no longer have access to, the one used to authorize the above movie. My current main ID is a me/mac/iCloud email and the account does seem to show all purchases and downloads I made with the original ID. But this movie wants me to authorize the computer specifically with teh original ID - and the current password doesn't work and neither does the original password I used with that ID.
Is here anything I can do to make this work?
I have the feeling that Apple is going to tell me to do a password reset on the orginal account, but whenever I try that, I get a "Session has timed out error" eve though it takes me all of a minute to fill out the form. It also doesn't let me in when I try to answer the security questions - its' as if the account doesn't exist any more, but I can't add that email address to my existing accoutn either .
I bought the Star Trek BluRay a while back which came with the digital download version. I was able to authorize via iTunes no problem and play it on my iPhone and iPad.
But since then, was the whole linking of Apple IDs and what not. My original Apple ID was an email address that I no longer have access to, the one used to authorize the above movie. My current main ID is a me/mac/iCloud email and the account does seem to show all purchases and downloads I made with the original ID. But this movie wants me to authorize the computer specifically with teh original ID - and the current password doesn't work and neither does the original password I used with that ID.
Is here anything I can do to make this work?
I have the feeling that Apple is going to tell me to do a password reset on the orginal account, but whenever I try that, I get a "Session has timed out error" eve though it takes me all of a minute to fill out the form. It also doesn't let me in when I try to answer the security questions - its' as if the account doesn't exist any more, but I can't add that email address to my existing accoutn either .