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Z8beema

macrumors 6502
Original poster
Sep 18, 2013
399
18
Mass.
anyone elses been disabled? Mine just won't work. I've cleared the app store cache and restarted my iPad and iPhone...nothing. Not sure what else to do
 
It works for me but I have to unlock my phone and be on the home screen.

They don't auto update automatically in the background anymore ever since iOS 10.
 
So you're saying you can't just tap into the app store and let it run? What's the point then?
 
anyone elses been disabled? Mine just won't work. I've cleared the app store cache and restarted my iPad and iPhone...nothing. Not sure what else to do
You are saying you can't even update when going into the App Store and selecting to update there?
 
No no, what I did in iOS is open the app store app and get out and do other things. The apps would update in the background
 
I'm in the same boat OP, my apps don't automatically update even though the option is on. Manually updating is fine.

I tried to log a call with Apple Support but that was pointless, I will try again at some point but ask to be continually escalated till I get to someone who wants to collect logs as it could be a bug

This is happening on an iPhone 6S+ and iPhone 7+ so it's not related to the device, I've tried setting up from scratch and tried a different apple ID without much luck
 
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