iPad Available storage isn't displaying properly on iPad 12.9

[Works4Me]

Hey all. I'm really hoping someone can help me with this. On my 2021 iPad Pro 12.9 with 512 Gb storage, in Settings > General, it says 512 gGb for capacity, which is accurate. But "Available" says there is 1.03 Tb available which is clearly not accurate. And in the "iPad Storage" I get some insane 20 digit number of 512 gb used. Does anyone know what's up with that and how I can fix it? I'd really appreciate it!

Thanks!

 

[rui no onna]

Are you running the iOS 15 Beta by any chance?

 

[Works4Me]

No, just running iPad os14.

 

[VineRider]

No, just running iPad os14.

What does it say for availabile space in settings/general/about?

 

[Works4Me]

It said something like 1.03 TB available. And that is of course impossible. Since I started this thread a white the iPad and I’m trying to back it up from a different back up then I used originally.

 

[D1G1TALR0B0T]

Did you get this problem resolved?

I had an issue years ago but with iCloud storage. My devices would display the incorrect storage details, but Apple support were able to quickly fix it for me.

 

[Ray2]

My 11” is the same. No clue how much space is being used. Its the new Apple.

 

[Works4Me]

In the end, I reset the iPad and restored a backup from a different iPad (an 11 inch Pro). Then I had to make sure everything was on the 12.9 iPad I needed for work, etc., rename it. Not an ideal solution, but it worked.