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jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Tech Tools Pro and Disk Utility both say my SSD is fine however yesterday it took forever to open the Notes app and to open the MacBook Pro disk icon. I had to reboot my Mac which took a while and after Mac was back to normal again. This is not the first time something like this has happened. Luckily my MacBook is still under warranty but if I can avoid sending to apple I will since I use it everyday. What do you think the problem is?
 

jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Back up the computer, reformat and reinstall your apps.

If its the same apps that are failing to open, then maybe there's some corruption.

Other then that, your best bet is to call apple and schedule a repair
How do we know its the SSD?
 

jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Back up the computer, reformat and reinstall your apps.

If its the same apps that are failing to open, then maybe there's some corruption.

Other then that, your best bet is to call apple and schedule a repair

Do you know if Apple can have me go a apple certified repair center or do I have to mail in my Mac?
 

jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Back up the computer, reformat and reinstall your apps.

If its the same apps that are failing to open, then maybe there's some corruption.

Other then that, your best bet is to call apple and schedule a repair
Just talked to apple and they ran a diagnostic. A apple tech says it may not be the SSD. However I have a genius bar appointment for saturday and worst case scenario will be out of a Mac for 4-5 days.
 

jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Back up the computer, reformat and reinstall your apps.

If its the same apps that are failing to open, then maybe there's some corruption.

Other then that, your best bet is to call apple and schedule a repair

Apple ran their tests and the machine passed with flying colors. My problem is not the SSD but software somewhere. Perhaps having 16 apps open at once is too much for 16GB's of RAM I dont know.

UPDATED- Just talked to an outstanding apple senior rep and he said my problem is not the SSD its because I dont reboot my Mac regularly but keep it running for weeks or so at a time but need to reboot it regularly. he suggested daily for the Office type tasks that I do.
 
Last edited:

maflynn

macrumors Haswell
May 3, 2009
73,682
43,740
UPDATED- Just talked to an outstanding apple senior rep and he said my problem is not the SSD its because I dont reboot my Mac regularly but keep it running for weeks or so at a time but need to reboot it regularly. he suggested daily for the Office type tasks that I do.
Daily?

That seems extreme, something that my work PC doesn't even need and it only has 8GB. Open up the activity monitor and review your memory utilization when you're experiencing these slow downs.
 
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jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
Daily?

That seems extreme, something that my work PC doesn't even need and it only has 8GB. Open up the activity monitor and review your memory utilization when you're experiencing these slow downs.
Okay every two days then.
 

Technerd108

macrumors 68040
Oct 24, 2021
3,062
4,313
Okay every two days then.

I guess I am old school I reboot everything daily. My phones unless I forget get rebooted daily. My laptops get shutdown after I am done using then and sane with my tablets.

Tech is so fast now you might wait 10 seconds or so to boot up. It clears the memory every time and helps everything run smooth and error free.

I rarely have software issues and I attribute it to the simple advice I got a long time ago in tech support. If something isn't working fully power off and restart. Most problems can be resolved with this simple advice.
 

jwolf6589

macrumors 601
Original poster
Dec 15, 2010
4,919
1,644
Colorado
I guess I am old school I reboot everything daily. My phones unless I forget get rebooted daily. My laptops get shutdown after I am done using then and sane with my tablets.

Tech is so fast now you might wait 10 seconds or so to boot up. It clears the memory every time and helps everything run smooth and error free.

I rarely have software issues and I attribute it to the simple advice I got a long time ago in tech support. If something isn't working fully power off and restart. Most problems can be resolved with this simple advice.
The Apple senior advisor said only the Mac should be rebooted daily.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,256
13,339
I agree with the Apple advisor.

I power off ALL my Macs each night.
Then, reboot the next day for a "completely fresh start".
This has worked for me for 35 years now on the Mac.

My advice is my own, and I realize that it may conflict with that of others.
But "what works for me... works for me."
 
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ignatius345

macrumors 604
Aug 20, 2015
7,631
13,059
Okay every two days then.
I'm currently on 30 days+ uptime for my MacBook Air, and all's running fine. Sometimes it's helpful to do a restart if you've been running a lot of things, but at the same time it's not normal at all for a Mac to stop working correctly becuase it's been running for 2 days without a restart.

A minor pain, but I suggest as a diagnostic step creating a brand new user account on your Mac (System Preferences > Users & Groups). Create it, restart the machine, log into that account only. Don't hook it up to your Apple ID, but just try launching and running things for a while and see how it goes. If there's something amiss in your main account, this is a way to get more or less a clean slate software wise.
 

ignatius345

macrumors 604
Aug 20, 2015
7,631
13,059
Yeah, my uptimes are typically measured by weeks if not months.

I find apple tech saying that Macs need to be rebooted on a daily basis a bit off what I do I know ¯\_(ツ)_/¯
My grandmother has an old MacBook Air she uses strictly for the web. She just opens the lid when she uses it, closes it up when she's done.

Anyway, I was back visiting and got curious about her uptime. Popped open Terminal and found out it was like two years.
 

ignatius345

macrumors 604
Aug 20, 2015
7,631
13,059
That's hard core :)
She also literally never unplugs it, so the battery has like 3 charge cycles on it. (Yes, I know that's not a great way to treat a battery. I try to at least unplug it for a day or two when I visit.)
 
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