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123Hello

macrumors newbie
Original poster
Oct 3, 2015
3
1
Hi there,

I just tried updating to El Capitan. However, my battery has died during the installation process. I was warned to plug my charger in before updating, which I had planned to do, but I got distracted and completely forgot about it. Now, whenever I turn my MacBook on, I can login, but I soon get an error page and my computer turns off.

Is there any way I can continue the installation process? I am really concerned as I have a lot of important files which I fear are now lost. I went to Disk Utility and tried repairing the disk permissions, but this didn't do anything. If my only option is to reinstall the OS, is there any way I can move my files to a hard drive?

I have a 2011 MacBook Pro, which is out of warranty. I can see Apple has a paid helpline - is this worth it, or are they just going to tell me to reinstall it?

Any help on this would be greatly appreciated.

Regards
 

Tamagotchi

macrumors 6502
Jun 13, 2013
369
412
I believe there is a recovery mode (I seem to remember it was pressing cmd+R while booting). Maybe in that menu there is an option to repair, or update or something (I don't know for sure as I've deleted my recovery partition, and always use a USB installer - I don't know if the menus are the same).

Does anyone know if the recovery partition can help him?


PS: I would avoid testing things out in the recovery partition until someone can provide a clear answer.

EDIT: Btw @123Hello, check this out too: https://discussions.apple.com/thread/6872776
 

mikzn

macrumors 68040
Sep 2, 2013
3,005
2,299
North Vancouver
If you have another mac you could try "target disk mode" to recover / copy / back up your files first. Hopefully you can recover your files and then do a clean install.
 

123Hello

macrumors newbie
Original poster
Oct 3, 2015
3
1
Thanks for the replies. I was wondering, I was to reinstall OS X in the recovery thing, will that just install a new copy of OS X, or will it delete all my files too?
 

dannyabrams

macrumors newbie
Oct 11, 2015
1
0
Thanks for the replies. I was wondering, I was to reinstall OS X in the recovery thing, will that just install a new copy of OS X, or will it delete all my files too?

What did you end up doing, I am having the same problem. Please help!
 

Autistic Behaviour

macrumors member
Sep 9, 2015
76
8
montreal
in recovery hd, you have a few options: 1-reinstall OS (that will keep all your files)
2-erase disk and install OS
3-restore from back up
option no1 for you
Or, like someone mentionned, "target disk mode", if you have access to another mac
 

BigFatThumb

macrumors newbie
Dec 28, 2015
1
1
Hello Everyone,

Firstly, thank you everyone for posting this thread. I had the same exact problem and now it's solved.
Just want to add a small additional details here; In case any of you experiencing same situation.
When I realized that my computer shuts down, I turned it back on and only grey screen pops up with apple logo and download bar showing 3/4 full. No apple start up sound...nothing. Bar also not showing any progress. Tried shutting down again few times and same results.
Then I came across this thread then I tried doing : https://support.apple.com/en-us/HT204904 and it worked out !!
But note this :
1. Even if your macbook didn't make the classic apple start up sound, go ahead press the Command + R button immediately after letting go of Power button, and keep pressing it until the apple logo shows up. Then keep pressing for another 5 second
2. Wait. do not power down again if it's taking a while to display any prompt window. Some case might take longer then the other. My recovery menu shows after about 10 minute; I was about to gave up when it finally shows up.
3. Choose Reinstall OS X or use any other option as needed.

I hope this small tips helps...
Now I'm glad I don't have to take my macbook to a repair center, Thanks to you guys.
Stay cool ! CHEERS !
 
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