Apple changed this policy after a lawsuit some time back.Apple will not entertain a battery change request if the life is at or above 80% even if you offer to pay for it. You will be turned away from the store.
So what is current status of this? Apple will replace battery every time on demand or there are still rules about its wear level?Apple changed this policy after a lawsuit some time back.
same 78% on my 11 hereI have an iPhone 11 with 78% of battery health. IOS 15.4 is recommending the change of the battery. I don't feel it that way. When is the right time to replace the battery?
Is there anyone below my 78%?
They replaced my 6S battery when it was at 85% in 2018. I was told it wasn't necessary, I told them I didn't care and I would pay for replacement. Picked up my phone a little over an hour later..So what is current status of this? Apple will replace battery every time on demand or there are still rules about its wear level?
They’ll replace it 5 times a day, if you want to pay for itSo what is current status of this? Apple will replace battery every time on demand or there are still rules about its wear level?
My iPhone 11 dropped to 77% about a week ago. It would barely make it through the day, and that's charging it when I was in short trips in my car. BTW, cycles were about 775.I have an iPhone 11 with 78% of battery health. IOS 15.4 is recommending the change of the battery. I don't feel it that way. When is the right time to replace the battery?
Is there anyone below my 78%?
This is inaccurate. I've paid to have batteries changed when the life is above 80%. They strongly suggest it isn't needed but if you insist, they will do it.Apple will not entertain a battery change request if the life is at or above 80% even if you offer to pay for it. You will be turned away from the store.
For some devices, like Apple Watch, they will generally refuse. Reason is that they don't actually replace the battery in an Apple Watch, they just give you a whole new watch. Similarly for AirPods.This is inaccurate. I've paid to have batteries changed when the life is above 80%. They strongly suggest it isn't needed but if you insist, they will do it.
I also am wondering about this...my daughters SE (2020) is at 93% battery health and is about 1,5 years old. Nonetheless she is already getting the service message on battery, telling her that her battery is severely degraded...Apple will not entertain a battery change request if the life is at or above 80% even if you offer to pay for it. You will be turned away from the store.
For some devices, like Apple Watch, they will generally refuse. Reason is that they don't actually replace the battery in an Apple Watch, they just give you a whole new watch. Similarly for AirPods.
So people abused the battery replacement program by getting a new watch for $79 if they scratched it, for example.
Unsurprisingly, it is very difficult/rare to have a battery health on an Apple Watch below the magic 80%.
I also am wondering about this...my daughters SE (2020) is at 93% battery health and is about 1,5 years old. Nonetheless she is already getting the service message on battery, telling her that her battery is severely degraded...
I have read that this has happened to other SE (2020)´s at about the 1,5 year mark.
So if the phone is telling her she needs a new battery, even if it is above 80 - would it be covered by AppleCare?
Thank you! I will do that!My understanding is that it should be covered under AppleCare no matter the degradation level if the phone is giving you the service message. You can start a chat from the Support app and find out without having to take the phone in.
This is not true. My battery health said 85% but I couldn’t get through the day without having to recharge. I made an appointment at Apple just this past Monday. The tech tried to convince me that my battery was fine and it wouldn’t covered under Apple Care. I told him I knew that and would pay for it. They changed the battery for $69 but damaged the phone in the process so I ended up with a brand new phone for the price of a battery.Apple will not entertain a battery change request if the life is at or above 80% even if you offer to pay for it. You will be turned away from the store.