Carrier Battery not original.

[antomorefulc]

I bought an iPhone 6 in Barcelona, Spain, four months after its launch, January 2015.
Now, four years later and after 363 charging cycles, the battery has a health of 30%.
I proceeded to change it and see the.... original? it's not apple but ifixit. I have seen that there have been frauds in China in which they bought an iPhone and then returned it, but with components replaced by fakes. Is mine a fraud case?
Customer service apple in Spain. !!!!

 

[chabig]

Clearly you didn’t buy the phone as new from Apple. Now, four years later, it’s too late to take it back to the seller. You had a good working phone for four years. Forget about it and move on.

 

[nieks]

agree with @chabig

Apparently, you didn't buy it from Apple, or an Authorized Reseller.

 

[C DM]

I bought an iPhone 6 in Barcelona, Spain, four months after its launch, January 2015.
Now, four years later and after 363 charging cycles, the battery has a health of 30%.
I proceeded to change it and see the.... original? it's not apple but ifixit. I have seen that there have been frauds in China in which they bought an iPhone and then returned it, but with components replaced by fakes. Is mine a fraud case?
Customer service apple in Spain. !!!!

30% for battery health/capacity? I was under the impression that there's rather bad degradation when the battery is at about 80%. I can't even imagine it getting that much below that, let alone 30%, and still functioning even on some level. And only after 363 cycles too. Something seems off there.

 

[BugeyeSTI]

Get another ifixit battery and replace it yourself. Plenty of videos on he procedure and move on. Apple has nothing to do with your issue and will only sell you a new phone.

 

[JPack]

Based on your numbers, on average you charge your phone once every 4 days?

Someone replaced your battery after the phone was purchased. Probably the last guy who serviced your iPhone.

 

[AxlTJ]

Regardless if it was opened or your battery was replaced, it was four years ago. There is nothing you can do anymore.
Just replace the battery.