Hi all,
I understand that this issue has likely been raised before, but I can't find a thread with a situation like mine (the fans are not running fast, it's not overheating and the charger lights up as normal). I have an Early 2015 Macbook Pro retina 13", all was working fine. I then was in between homes, etc (boring story) so it wasn't used for around 2 months. Since starting use again, the battery logo has vanished from the toolbar at the top and will only work when plugged into the charger. The charger lights up amber when plugged in but provides no power to the battery.
I have tried resetting the SMC (and other 4-letter acronyms that I can't remember), ran diagnostics and downloaded CoconutBattery (from recommendations from other threads) but as soon as I press the application to open, it immediately then closes down.
It may be as simple as a dead battery, in which case I will have to buy another one, but I'm hoping to see if you have any tips or alternatives before I go and spend the money.
In terms of usage before it was left alone for a couple of months, it was used reasonably regularly but not for anything 'powerful', mostly internet, emails, writing documents, etc...
Thanks in advance for any help! If you need any more information let me know and I'll try and find it.
I understand that this issue has likely been raised before, but I can't find a thread with a situation like mine (the fans are not running fast, it's not overheating and the charger lights up as normal). I have an Early 2015 Macbook Pro retina 13", all was working fine. I then was in between homes, etc (boring story) so it wasn't used for around 2 months. Since starting use again, the battery logo has vanished from the toolbar at the top and will only work when plugged into the charger. The charger lights up amber when plugged in but provides no power to the battery.
I have tried resetting the SMC (and other 4-letter acronyms that I can't remember), ran diagnostics and downloaded CoconutBattery (from recommendations from other threads) but as soon as I press the application to open, it immediately then closes down.
It may be as simple as a dead battery, in which case I will have to buy another one, but I'm hoping to see if you have any tips or alternatives before I go and spend the money.
In terms of usage before it was left alone for a couple of months, it was used reasonably regularly but not for anything 'powerful', mostly internet, emails, writing documents, etc...
Thanks in advance for any help! If you need any more information let me know and I'll try and find it.
