iPhone 14 Pro Max Battery Replacement Experiences (Apple Store)

[JediKnife]

My iPhone 14 Pro Max battery health is at 84%; it is noticeable as far as how long it lasts through the day. I use it a lot every day so it’s to be expected I guess. I’m considering purchasing a 16 and really looking forward to the event as I always do but for the sake of fully considering my options I would like feedback from those who elected to have battery replacement done through Apple. If you have an appointment set up, will they do it same day i.e. you don’t have to let them keep it overnight, and do you think the phone still has its water resistant integrity afterwards?
I’m leaning towards new phone but nothing really compels me to upgrade except USB-C and hopefully even brighter outdoor display and maybe more efficient? Of course having fresh new iPhone is always nice I think.
Anyway just seeking experiences on Apple battery replacement.
Thanks in advance and getting the 🍿 ready for Monday!

 

[BugeyeSTI]

They do it in around an hour if they have the battery your phone requires in stock. As far as water resistance goes, they replace the display seal but do not test it so if it's done properly your water resistance should be as good as it was when first assembled.. I've had it done to 2 different phones and it came out fine with no issues

 

[Shirasaki]

This is my experience of doing it in Sydney, but I could get same day replacement either by getting a new device or by them replacing the battery. They say it takes 2 hours to finish it, so I just wander around CBD a bit until they are done. Overall pretty smooth experience.

 

[emeka09]

My battery % was at 87% and I was able to pay for a replacement. It was a fairly quick and easy process and they assured me that everything is sealed as it should be.

 

[James6s]

I once had an 11PM battery service in an Apple Store. Only took 1 hour. They told me they’d replaced the waterproof seal too. All good.

 

[Andeddu]

My 6S, OGSE and 8 have all received battery replacements from Apple within the last year and a half. All took around an hour with no issues to report back.

I will have my 13’s battery replaced in January 2025.

 

[kiranmk2]

I've had 5 battery replacements at Apple UK for my phones and those of my family (iPhone 6s, 2 iPhone 7s, iPhone X & iPhone 8). In all occasions, after arriving at the booked time, I was told to come back after 2-3 hours. In two of the five cases, I returned to be tolf there had been an issue with the battery exchange and Apple would provide a replacement (refurb) phone. In one of these cases, they had a suitable refurb in stock and in the other, they didn't and needed to order in a refurb which took a couple of days. My reading of the two replacements were that the technician had broken or damanged the original phone when carrying out the battery swap.

 

[goldmac2006]

My iPhone 14 Pro Max battery health is at 84%; it is noticeable as far as how long it lasts through the day. I use it a lot every day so it’s to be expected I guess. I’m considering purchasing a 16 and really looking forward to the event as I always do but for the sake of fully considering my options I would like feedback from those who elected to have battery replacement done through Apple. If you have an appointment set up, will they do it same day i.e. you don’t have to let them keep it overnight, and do you think the phone still has its water resistant integrity afterwards?
I’m leaning towards new phone but nothing really compels me to upgrade except USB-C and hopefully even brighter outdoor display and maybe more efficient? Of course having fresh new iPhone is always nice I think.
Anyway just seeking experiences on Apple battery replacement.
Thanks in advance and getting the 🍿 ready for Monday!

I done it for my mother’s iPhone 7 Plus before, in the Apple Store. I did a walk in with the Apple Store Genius Bar last summer (not during a holiday) and they did it under two hours on a weekday. No important battery message as the replacement was done under Apple, and the water resistance seal is installed back after the battery is replaced. In order to do this, the Genius will need to do a diagnostic on the iPhone, and if the battery health is under 80%, it will be eligible for battery replacement. That is the golden rule when you have iPhone battery replacement; these iPhones that fall under that capacity are usually not able to last throughout an entire day without needing to charge it, random shutdowns and other battery issues.

If your existing iPhone is worth trade in value and is in good condition, I encourage you to take advantage of Apple Trade In, formerly Apple giveback from 2017-18. You can check it here: https://www.apple.com/shop/trade-in...47689_&cid=aos-us-kwgo-brand--slid---product-

To avoid shipping costs you can pull up to a local Apple Store, and a Specialist can help you get the iPhone you want to upgrade to and assist in setting up the new iPhone via Personal Setup and save a few bucks with the trade in value. Your Specialist will check out your existing iPhone, to make sure that there are no obvious issues or damage on it.

 

[saber32au]

I've had 2 battery replacements done.

SE (1st gen): Completed in Apple UK store; finished in under 2 hour...this was when Apple was offering discounted battery changes.

XR: Completed at Apple UAE store. Again was told to come back after 2 hours...which I did. For the XR (not sure why) the speaker and gaskets were replaced. Apple ran a diagnostic on the phone prior to changing the battery; they found a speaker defect and asked if I'd have issues with the speakers...which I replied nope. Ended up playing some random youtube songs and the Apple genius couldn't hear a problem with the speaker. The speaker was replaced regardless but to be honest I didn't hear any difference.

Both times I was happy with the service offered, and would use Apple again in the future...

What I wasn't happy with is the replacement battery; in both instances the replacement battery (in both the SE and XR) degraded faster and ultimately didn't last as long as the orignal battery which came with the phone. Not sure why....I must have not won the battery lottery.

 

[BugeyeSTI]

I done it for my mother’s iPhone 7 Plus before, in the Apple Store. I did a walk in with the Apple Store Genius Bar last summer (not during a holiday) and they did it under two hours on a weekday. No important battery message as the replacement was done under Apple, and the water resistance seal is installed back after the battery is replaced. In order to do this, the Genius will need to do a diagnostic on the iPhone, and if the battery health is under 80%, it will be eligible for battery replacement. That is the golden rule when you have iPhone battery replacement; these iPhones that fall under that capacity are usually not able to last throughout an entire day without needing to charge it, random shutdowns and other battery issues.

If your existing iPhone is worth trade in value and is in good condition, I encourage you to take advantage of Apple Trade In, formerly Apple giveback from 2017-18. You can check it here: https://www.apple.com/shop/trade-in?afid=p238|snrmSa7AA-dm_mtid_1870765e38482_pcrid_676091882074_pgrid_80259604234_pntwk_g_pchan__pexid__ptid_kwd-617841047689_&cid=aos-us-kwgo-brand--slid---product-

To avoid shipping costs you can pull up to a local Apple Store, and a Specialist can help you get the iPhone you want to upgrade to and assist in setting up the new iPhone via Personal Setup and save a few bucks with the trade in value. Your Specialist will check out your existing iPhone, to make sure that there are no obvious issues or damage on it.

Both my batteries that were replaced by Apple were replaced showing over 80%. If you pay out of pocket, they had no issue doing the work. If you're expecting Apple to pay for it under warranty or AppleCare+, then it needs to be under 80% using Apples diagnostic equipment..

 

[rowi1de]

Apple flagship store in Germany / Munich broke my 12 Pro Display but replaced that … on the following vacation it turned out they also messed up waterproofing which resulted in a dead 12 Pro … got a refurbished one afterwards that I sold.
don’t know if this is happens frequently but I guess waterproofing can’t be as good as from the factory after tearing it apart .. so for me never again

 

[JediKnife]

Apple flagship store in Germany / Munich broke my 12 Pro Display but replaced that … on the following vacation it turned out they also messed up waterproofing which resulted in a dead 12 Pro … got a refurbished one afterwards that I sold.
don’t know if this is happens frequently but I guess waterproofing can’t be as good as from the factory after tearing it apart .. so for me never again

This is exactly what I'm concerned about, and here in the US there's a big chance that the people doing the battery replacement will do a substandard job of it.

 

[AppleFanatic10]

My iPhone 14 Pro Max battery health is at 84%; it is noticeable as far as how long it lasts through the day. I use it a lot every day so it’s to be expected I guess. I’m considering purchasing a 16 and really looking forward to the event as I always do but for the sake of fully considering my options I would like feedback from those who elected to have battery replacement done through Apple. If you have an appointment set up, will they do it same day i.e. you don’t have to let them keep it overnight, and do you think the phone still has its water resistant integrity afterwards?
I’m leaning towards new phone but nothing really compels me to upgrade except USB-C and hopefully even brighter outdoor display and maybe more efficient? Of course having fresh new iPhone is always nice I think.
Anyway just seeking experiences on Apple battery replacement.
Thanks in advance and getting the 🍿 ready for Monday!

So for me, the few times that I've done battery replacements; they did them same day. Now I will say, at times they took longer than expected. It's supposed to take only an hour but if they are busy expect them to take longer than that. But I've never had to let them keep my phone overnight. I've also went to the Apple Store for a battery replacement without an appointment, but YMMV. Good luck on your decision!

 

[goldmac2006]

Both my batteries that were replaced by Apple were replaced showing over 80%. If you pay out of pocket, they had no issue doing the work. If you're expecting Apple to pay for it under warranty or AppleCare+, then it needs to be under 80% using Apples diagnostic equipment..

So for me, the few times that I've done battery replacements; they did them same day. Now I will say, at times they took longer than expected. It's supposed to take only an hour but if they are busy expect them to take longer than that. But I've never had to let them keep my phone overnight. I've also went to the Apple Store for a battery replacement without an appointment, but YMMV. Good luck on your decision!

Same for me; but the iPhone 7 Plus that needed the battery replacement was out of warranty but was at around 74% battery capacity. No appointment, same day within 2 hours. Depends on the wait time and how packed the Apple Store is; expect longer during Christmas and holidays like Black Friday.