bedrum - developer pulled feature promise from app page, never added feature

[sniffylinings]

I purchased bedrum when the developer had a note on the app store page that promised an upcoming feature update to allow saving of recorded beats.

they never added the feature, then pulled the promise of the feature upcoming in future updates after people who purchased the app complained in reviews.

is this against app store policy?
- to pull a promise of a feature to be added, after people have purchased the app (?)

in any case shouldn't a developer be held accountable if they promise a feature, then after people purchase the app, they pull any reference to the feature from the app description page?

developer name: magnus larsson, they also produce digidrum and "creation-gig bundle"

 

[MacToddB]

I purchased bedrum when the developer had a note on the app store page that promised an upcoming feature update to allow saving of recorded beats.

they never added the feature, then pulled the promise of the feature upcoming in future updates after people who purchased the app complained in reviews.

is this against app store policy?
- to pull a promise of a feature to be added, after people have purchased the app (?)

in any case shouldn't a developer be held accountable if they promise a feature, then after people purchase the app, they pull any reference to the feature from the app description page?

developer name: magnus larsson, they also produce digidrum and "creation-gig bundle"

Maybe they pulled the PROMISE but not the INTENT to add the feature?

If users complain because a feature is promised, it might be wiser for a developer to remove any mention of it and just deliver it when ready.

That's why we didn't promise hundreds of ringtones until this week, when the update was submitted to Apple (Sunday).

 

[northy014]

Why don't you try dropping them an email? But this is also indicative of the fact that Apple does not give either customers or developers methods of complaint. They are a little too secretive.

 

[Daremo]

You bought the current version, and that version did what it was promised. If you bought the software in hope of an update, it's sort of your own fault, nothing was stopping you from waiting until the version came out with the features you were waiting for.

I can promise you the world, but unless there's a legal binding contract to deliver, it's nothing more that an intention to deliver, not a guarantee.

Don't get me wrong, I agree with you, that if the developer has posted his update "promise" he should do all he can to deliver, or at least give a legit reason why he can't deliver.

 

[uicandrew]

there are a lot of instances where features are added or removed from software after already being advertised.

Vista: WinFS
Leopard: resolution independence, "back to my mac" (where the ipod would carrying your home directory on your mac so you could easily sync 2 macs with your ipod
iphone: push updates
iRiver (korean mp3 player): on the fly playlist creation

moral of the story: based on what is currently available, not on speculation.