I find this funny how the hard drives are no different the PCs and people blame it on apple.
I didn't blame it on Apple although that is taking some doing taking into account the exact same thing happen with my mothers iMac 6 months ago.
As for talking to the turnips at AppleCrap I'll save the 40 quid cost a new hard drive by not calling them. The hassle I had getting the iMac sorted was ridiculous. Before they wanted to swap the HD out they got me to re-install the OS and then blamed it on Adobe and wanted me to call their help desk.
Macs are good, but the day I blindly defend them against the PC posse has now gone for good.