BirdDog Software...help!

[eclipse525]

I am hoping there is someone out there that use the BirdDog Software at their company. My company uses it and I have to say it's nothing but trouble. When i say that everyone is very unhappy with it I am not exaggerating. They are basically stuck with them due to the fact that they use "Macola" for the accounting and until they transition to another database the options are limited as to what they can use as an ALL around hub. In any case, my question is in regards to HTML and Birddogs guidelines. It seems that I can't get any answers from them and I am trying to upload simple HTML documents and it's hit and miss every-time. I don't know if anyone is using it and has knows any tips or tricks. Any help is appreciated. Sorry for the crazy rant. ;-)


~e

 

[itisme]

We currently use birddog to how our website at work. I am sorry to hear about your frustrations. They have been nothing, but helpful with us. How long have you been working with them? What exactly are you trying to do? How are you going about doing this task? Are you utilizing Web Manager? It had to compare because we have a lot of unique platforms, but I will give it a shot.

 

[eclipse525]

I actually figured it out. Seems that "birddog" sync's with our SQL db but it only syncs when someone does a download and/or upload. I was new to the company and this wasn't explained to me clearly. When I found out how it all works, then I was actually a little ticked that the IT guys didn't do a better job of explaining it. In fact, I sort of had to re-communicate the process to them and everyone I work with ias they cryptically attempted to explain to me. In any case, it's working and everything is going smoothly. Thank you for your response.

~e