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blank disc, can't burn to it, disk utility is broken

I

Iphone4sinwhite

macrumors 6502
Original poster
Oct 24, 2011
307
3
I am attempting to burn some photos from iPhoto 11 onto a BLANK Memorex CD-RW. I am unable to burn from iPhoto as the superdrive is not selectable. I copied the photos to a folder on my desktop but the devices drop down in Finder doesn't appear so the superdrive isn't available. In disk utility, I am attempting to format the disc in the superdrive tab. With either erasing data quickly or completely in the disk utility, both options are unavailable; disk utility says the drive is busy; "Please choose another one."

Is there anyway I can burn the photos to CD?

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I have tried other discs but still no luck
 
I

Iphone4sinwhite

macrumors 6502
Original poster
Oct 24, 2011
307
3
No luck, Burn doesn't work. Regardless if I put in a CD-R, CD-RW, DVD-R Burn tells me there is no disc. This is very strange; the computer is almost brand new.

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Are there any better apps than burn? I don't mind paying to make the Superdrive functional.
 
r0k

r0k

macrumors 68040
Mar 3, 2008
3,612
76
Detroit
Iphone4sinwhite said:
No luck, Burn doesn't work. Regardless if I put in a CD-R, CD-RW, DVD-R Burn tells me there is no disc. This is very strange; the computer is almost brand new.

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Are there any better apps than burn? I don't mind paying to make the Superdrive functional.
Click to expand...

What happens if you put in a DVD movie? Does it play? What about a music or data CD? If you can read but not write disks, perhaps your Mac didn't come with a superdrive (not likely). It is also possible your optical drive is faulty. If your Mac is still under warranty or Applecare, ask Apple to replace the drive. If not, you might consider an external USB optical drive for about $80.
 
I

Iphone4sinwhite

macrumors 6502
Original poster
Oct 24, 2011
307
3
r0k said:
What happens if you put in a DVD movie? Does it play? What about a music or data CD? If you can read but not write disks, perhaps your Mac didn't come with a superdrive (not likely). It is also possible your optical drive is faulty. If your Mac is still under warranty or Applecare, ask Apple to replace the drive. If not, you might consider an external USB optical drive for about $80.
Click to expand...

I'm able to read data from a CD full of pdfs without a problem. I would think my late 2011 cMBP has a superdrive. My computer is only 3 months old.
 
r0k

r0k

macrumors 68040
Mar 3, 2008
3,612
76
Detroit
Iphone4sinwhite said:
I'm able to read data from a CD full of pdfs without a problem. I would think my late 2011 cMBP has a superdrive. My computer is only 3 months old.
Click to expand...

It's time to have a chat with Applecare. I've never had a problem burning cd's or dvd's in any Mac with a superdrive. This sounds like a hardware problem or it could be that the disks you chose to test with are already "closed" and can't be written. Did you try looking at the disks you tried to see if there is anything already on them?
 
I

Iphone4sinwhite

macrumors 6502
Original poster
Oct 24, 2011
307
3
r0k said:
It's time to have a chat with Applecare. I've never had a problem burning cd's or dvd's in any Mac with a superdrive. This sounds like a hardware problem or it could be that the disks you chose to test with are already "closed" and can't be written. Did you try looking at the disks you tried to see if there is anything already on them?
Click to expand...

I've tried multiple blank discs from multiple manufacturers. Is there anyway to tell if the disc is closed?

I'm assuming I have to bring my computer into a store to talk to Applecare. I was dreading this because my local Apple store is always packed with people and the few times I have gone there I have found the employees not very helpful or knowledgeable.
 
Fishrrman

Fishrrman

macrumors Penryn
Feb 20, 2009
29,256
13,339
"I am attempting to burn some photos from iPhoto 11 onto a BLANK Memorex CD-RW"

First off, I would recommend that you use some media OTHER THAN Memorex to burn to.

I would suggest Verbatim -- highly reliable media.

Actually, if you wish that these photos be available for years (25+ or more) I would suggest you look into something called "M Disc" technology. It uses specialized DVD media with a longevity much better than ordinary optical CDs/DVDs.

If you can save the photos in question to a folder on your desktop, try using either "Burn" or "Simply Burns" (both programs available on the net).
 
I

Iphone4sinwhite

macrumors 6502
Original poster
Oct 24, 2011
307
3
I noticed when inserting a disc full of music, I can copy the music I can "add to library" in iTunes, but the CD does not appear in Finder or on the left side of iTunes. Is this normal?

Is this something that Apply could diagnose over the phone?
 
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