Hello,
I was helping my brother do a clean install of the MAC OS on a macbook. The macbook was running version 10.6 (Snow Leopard), so i went and downloaded the disk image of Mac OS X Snow Leopard since i did not have the installation media with me.
During my first install attempt i got a "Install Failed". So i retried again and this time i formatted the HDD so that it would be a clean install. And the install went ahead smoothly this time and i was able to install without any errors.
After the install, the macbook restarted automatically and booted up. The first thing i noticed after the reboot was the apple mac os first boot animation (the one that says Welcome in several languages). At the end of that animation the display just goes blank/black and nothing happens after that. No mouse cursor or anything is displayed on the screen.
Has anyone seen this issue and is there anything i can do to fix it. I was thinking that a software update would have fixed this issue. But since the display is not displaying anything there is no way for me to perform a software update.
I am new to mac os x (its not even mine, just trying to help), so i am not sure what are the options here. If you guys have anything that i should try please let me know.
Regards
~Sameer
I was helping my brother do a clean install of the MAC OS on a macbook. The macbook was running version 10.6 (Snow Leopard), so i went and downloaded the disk image of Mac OS X Snow Leopard since i did not have the installation media with me.
During my first install attempt i got a "Install Failed". So i retried again and this time i formatted the HDD so that it would be a clean install. And the install went ahead smoothly this time and i was able to install without any errors.
After the install, the macbook restarted automatically and booted up. The first thing i noticed after the reboot was the apple mac os first boot animation (the one that says Welcome in several languages). At the end of that animation the display just goes blank/black and nothing happens after that. No mouse cursor or anything is displayed on the screen.
Has anyone seen this issue and is there anything i can do to fix it. I was thinking that a software update would have fixed this issue. But since the display is not displaying anything there is no way for me to perform a software update.
I am new to mac os x (its not even mine, just trying to help), so i am not sure what are the options here. If you guys have anything that i should try please let me know.
Regards
~Sameer