Blocked contact unblocking itself. Heeeelp!

[strewth102]

Hey all. I have a conundrum that has, for the time being, beaten me. Any suggestions welcome.

I live in Spain. For the last five years I have received nuisance texts several times a week from a debt collection agency. It appears a Sr. Mazo owes them some money. I am not Sr. Mazo. I have managed to block two of their telephone numbers successfully. However, they continue to send me texts using their business name instead of a number; Multgestion or Multigestion. They use both names. I have tried to block them the usual way; Their name at the top of the text/info/Block this caller/Block Contact/Done. But the contact immediately unblocks itself.

I have created contacts with fictious numbers, put them in my contacts and then blocked them. No joy. I have tried asking my service provider to block them but they say they can't help. I have tried calling Multgestion/Multigestion themselves. Unsurprisingly, they're not interested. I even offered to pay off Sr. Mazo's debts. (Not really. That'd be a step too far).

I have tried taking a deep breath and being Zen about it. But three times a week for five years feels like water torture. Aside from changing my number, does anyone have any ideas?

I'm using an iPhone SE Gen 1. Running iOS 15.1.

 

[JCCL]

Que pague su deuda el Sr. Mazo! You're out of luck man, I think you'll have to change your number, I haven't found a way to block a business that user a name instead of a number - I get a lot of spam as well.

 

[Ruggy]

Have you tried contacting them and telling them you aren't the guy they are looking for?

 

[strewth102]

#Ruggy My telephone Spanish is not the best, but yes. About three times. Twice they apologised and said I wouldn't receive any more messages. The other time they said I was Sr. Mazo. Eventually, I admitted I was Sr. Mazo but I would only pay if I could do it in English. They hung up.

 

[Bodhitree]

No, *I* am Senor Mazo!

 

[canuckRus]

#Ruggy My telephone Spanish is not the best, but yes. About three times. Twice they apologised and said I wouldn't receive any more messages. The other time they said I was Sr. Mazo. Eventually, I admitted I was Sr. Mazo but I would only pay if I could do it in English. They hung up.

Is there a Consumer Protection Agency either government, TV or newspaper you could appeal to? How about your Social Insurance Number that differentiates you from this individual?

 

[strewth102]

#canuckRus Sadly, no. This is Spain.

 

[JCCL]

Todos somos Señor Mazo!

 

[strewth102]

No, no lo estamos.

 

[JCCL]

Hope you can get rid of them one day. Unfortunately iPhone won’t let you block it. If it is too aggressive I would just change the number and be done with it.

 

[Vlad Soare]

Sadly, your only chance is to give up the iPhone and use a proper smartphone that allows you to block text messages based on custom phrases. Android has been able to do that for a very long time. iOS apparently never will. Anti-spam features in iOS are so primitive and quasi-useless that I'm starting to believe that Apple may actually have a vested interest in us being spammed.