Bluetooth not available

[quick-nik]

Hello!

My new iMac 5k arrived a few days ago, and I have an annoying problem. After every boot, bluetooth is not available and obviously the mouse and keyboard are not working. When I reboot with a USB mouse, bluetooth is working again. But when I shut down and boot the next time, again BT not available. I searched the web and it is suggested to delete bluetooth.plist. That works one time, next boot same problem again.

Are there any other suggestions what I can do, or do I have to wrap my head around the fact that my new machine is already broken?

Thanks in advance
quick-nik

 

[MacGizmo]

Return it to an Apple Store and let them figure it out. The problem you're having should not happen to a brand new machine, and it's not you're job to figure it out.

 

[richard2]

What, if any, third-party software have you installed since you began using your Mac?

 

[quick-nik]

Finally got in touch with Apple support. They walked me through a PRam reset. Seems that solved the problem for now. But I will definitely have a look at it the next days.