Bluetooth not working properly

[hohohong]

I have Logitech MX5500 bluetooth keyboard and mouse connect to my Air via Steermouse.

Past week, the bluetooth is acting weird. When waking from sleep mode, sometimes they connect, most of the time, they won’t. I click on the bluetooth logo to manually connect, but the bluetooth option pop up 30 seconds later, not instantly.

I had to restart my Air to re-establish the connection. Anyone else encounter similar issue?

 

[Repo]

My MBP's bluetooth once gave my trouble with file transfers and refused to make connections. After a restart, the problem went away and hasn't happened again.

 

[hohohong]

I can turn BT off. But can’t turn it back on. Have to restart. Anyone else experience this?

 

[stoconnell]

Have you tried resetting the SMC

SMC -- http://support.apple.com/kb/HT1411:
[ responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some
charging aspects, trackpad control, and some input/output as it relates to the computer sleeping. ]
1. Turn off MacBook Air.
2. Connect the power adapter and plug it in.
3. On the LEFT side of the keyboard (Yes, the left side only), hold down Shift, Option and Control.
4. Press the power button.
5. Wait 5 seconds, then release all keys.
6. Push power button to turn your MacBook Air back on.
7. Login, let boot fully up then shutdown.

And/or the PRAM

PRAM and NVRAM == http://support.apple.com/kb/HT1379:
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

 

[hohohong]

Have you tried resetting the SMC.

Hmmm,…. I’ve tried the SMC. It seems to work now.

Thanks stoconnell!

 

[hohohong]

And not only does my BT works now, my air recognizes my Time capsule HD.

Before, I have to manually go to finder and log in 1st before time machine can find it. This also started last week.

 

[stoconnell]

And not only does my BT works now, my air recognizes my Time capsule HD.

Before, I have to manually go to finder and log in 1st before time machine can find it. This also started last week.

Good deal

 

[hohohong]

Hmmm,… seems like the time machine HD issue is not actually fixed.

I still have to manually log in from my finder before time machine can detect the time capsule.

 

[dborja]

Have you tried resetting the SMC

SMC -- http://support.apple.com/kb/HT1411:
[ responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some
charging aspects, trackpad control, and some input/output as it relates to the computer sleeping. ]
1. Turn off MacBook Air.
2. Connect the power adapter and plug it in.
3. On the LEFT side of the keyboard (Yes, the left side only), hold down Shift, Option and Control.
4. Press the power button.
5. Wait 5 seconds, then release all keys.
6. Push power button to turn your MacBook Air back on.
7. Login, let boot fully up then shutdown.

And/or the PRAM

PRAM and NVRAM == http://support.apple.com/kb/HT1379:
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

Resetting both SMC and PRAM fixed my problem - my BlueTooth mouse stopped being recognized and I had to re-pair at every boot-up the last three days. Now, it's back to normal. Thanks, stoconnell, for the reminder!

 

[hohohong]

Sigh, mine wasn’t actually fixed. I brought it into Apple store and they will replace my BT.

They said there’s a new revision of BT hardware and I will get that new hardware installed in my MBA.

Wish me luck.

 

[hohohong]

I think the new firmware might have solved my problem.

But I already scheduled to change my MBA airport into the newer model version today. So I have the latest revision airport card.

So far so good. But just 30 min playing with it.

 

[hohohong]

The problem is still alive. Still can’t wake my Air from sleep via bluetooth.

My MX5500 keyboard LCD indicate No connection when i press on a key.

Sigh, headache.

 

[hohohong]

So after 4 visits to Apple store, hours on the phone, they replaced my bluetooth flex cable. And told me if this doesn’t solve my problem, they will replace my Air.

My question, will they gimme the current one? A refurbished? If the new MBA is released later this month, can I request for that new MBA for all my trouble?