Brand new Macbook Pro crashed 5 times last night

[JSub]

I followed through with a deal I got on Craigslist and bought a brand new Macbook Pro 17inch last night. I proceeded to upload around 20,000 pictures and 15 gigs of music using an external harddrive. However, iPhoto crashed when I tried to upload all my pictures into the program. And my entire system froze/crashed multiple times while I was importing all my songs into iTunes.

What the heck? Seriously, whats going on here? This is suppose to be a monster machine...yet it cant handle simple tasks like importing a couple thousand songs/photos? Am I simply asking for too much, or is there something wrong with my computer? Five crashes on the first night of use is not a good start...

 

[princealfie]

I followed through with a deal I got on Craigslist and bought a brand new Macbook Pro 17inch last night. I proceeded to upload around 20,000 pictures and 15 gigs of music using an external harddrive. However, iPhoto crashed when I tried to upload all my pictures into the program. And my entire system froze/crashed multiple times while I was importing all my songs into iTunes.

What the heck? Seriously, whats going on here? This is suppose to be a monster machine...yet it cant handle simple tasks like importing a couple thousand songs/photos? Am I simply asking for too much, or is there something wrong with my computer? Five crashes on the first night of use is not a good start...

I would suspicious of anything sold on Craigslist. I suggest taking this to the local Apple store to get a diagnosis.

 

[jeremy.king]

Exactly what do you mean by crash? Application became unresponsive or kernel panic? Also what kind of drive is it? Formatted for PC or Mac? If its PC formatted, I'd try to copy the files to the MBP first, then attempt an import. You could also perform the imports in smaller chunks.

 

[PDE]

I would suspicious of anything sold on Craigslist. I suggest taking this to the local Apple store to get a diagnosis.

Craigslist is fine! I've sold many computers there and always made sure that all those who bought from me got great machines without any surprises. I've also purchased computers on craigslist and never had a problem. I just always ask that they have the original purchase receipt. If they do, it's usually fine. If they don't, I don't buy.

I've had iphoto do that to me too. I 'solved' it by simply importing less at a time. Not great, but it worked for me. Even better, use another photo program, like iview or lightroom, one where you can leave your photos wherever you want rather than import into a centralized database.

 

[JSub]

Exactly what do you mean by crash? Application became unresponsive or kernel panic? Also what kind of drive is it? Formatted for PC or Mac? If its PC formatted, I'd try to copy the files to the MBP first, then attempt an import. You could also perform the imports in smaller chunks.

With iPhoto, the program becomes unresponsive and I have to force quit. I'll probably take your advice and not upload so many pictures next time. With iTunes, the entire screen is basically frozen and although I can move the mouse around, nothing is activated or highlighted when I click. I'm just stuck with the dead display and a movable pointer.

I dont think the external harddrive is the issue b/c I transfered all the files from the external to my MBP harddrive prior to importing into iTunes and iPhoto. Its during the importation into these programs that the computer slows down considerably and then freezes.

I'm 100% sure this purchase was legit. The guy had a store going out of business and he had to move 4 units by the end of the week.

Should I just consider the events of last night the fault of my own actions with information overload for my Mac? Or do you think the MBP is normally able to handle these actions?

 

[quigleybc]

I would start over,

Reinstall OS X with the start up discs

then import your media, in smaller dosages.

 

[andysc]

Try reformatting the drive. Could be a simple software issue.

 

[PDE]

With iPhoto, the program becomes unresponsive and I have to force quit. I'll probably take your advice and not upload so many pictures next time. With iTunes, the entire screen is basically frozen and although I can move the mouse around, nothing is activated or highlighted when I click. I'm just stuck with the dead display and a movable pointer.

I dont think the external harddrive is the issue b/c I transfered all the files from the external to my MBP harddrive prior to importing into iTunes and iPhoto. Its during the importation into these programs that the computer slows down considerably and then freezes.

I'm 100% sure this purchase was legit. The guy had a store going out of business and he had to move 4 units by the end of the week.

Should I just consider the events of last night the fault of my own actions with information overload for my Mac? Or do you think the MBP is normally able to handle these actions?

Consider it Iphoto's fault and try smaller imports...

 

[andysc]

call apple and give them serial #. let them do a trace on the history of it.

 

[CanadaRAM]

20,000 photos may be the issue here. Definitely need 2 Gb RAM for iPhoto for that. Consider breaking it up into smaller libraries. see http://www.Versiontracker.com for utilities.

 

[CanadaRAM]

I'm 100% sure this purchase was legit. The guy had a store going out of business and he had to move 4 units by the end of the week

LOL. That's a old and well worn story.

Face it, the unit is probably stolen. If it was actually a store going out of business, then the computers were an asset that belonged to the creditors, and the guy 'stole' it from them to sell on his own and put the money in his pocket. If it was a legit sale, it would have been sold under the company name, with taxes paid and a warranty and the seller would have been an authorized Apple dealer (how many of those have gone bust in your area, BTW?). You didn't pay taxes or get a business receipt, did you?

 

[sblasl]

Check out this site to verify the unit as legit.

http://www.powermax.com/cgi-bin/sn_browse.cgi?PHPSESSID=29dbbfe22afc651cc9b0f6114fab7428

 

[princealfie]

Well just be careful... out of business operations are sketchy

 

[JSub]

LOL. That's a old and well worn story.

Face it, the unit is probably stolen. If it was actually a store going out of business, then the computers were an asset that belonged to the creditors, and the guy 'stole' it from them to sell on his own and put the money in his pocket. If it was a legit sale, it would have been sold under the company name, with taxes paid and a warranty and the seller would have been an authorized Apple dealer (how many of those have gone bust in your area, BTW?). You didn't pay taxes or get a business receipt, did you?

Lets say what you stated there is true. The unit was stolen. How does this impact me and my machine? Applecare wont cover it? I cant exchange it at any location if something goes haywire? I think the benefit of saving over $1200 outweighs any of that, unless my system is going to crash everytime I turn on the machine.

I hope its the transfer of massive amounts of data that caused those problems. I'm pretty much finished transferring my important files so I pray it doesnt happen again. That being said, did these issues ever bother anybody with their data transfer? I'm just trying to figure out if its just me having these problems.