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Flow91

macrumors member
Original poster
Dec 10, 2015
33
13
Dear community,

I have a MacBook Pro M1 13" that shows the error "support.apple.com/mac/restore". I want to access it in DFU mode with my 14" MacBook Pro M1 Pro, but I always fail. The MBP 13" shows up in the Apple Configurator, but I think that it is not in DFU mode because a picture of the device is shown, not the rectangular shape with "DFU" written in the middle of it.

When I restart the MBP 13" with the right key combination, the DFU symbol shows up for a very short moment, but I have not managed to stop pressing the keys in a way that the symbol would stay.

When trying to install an IPSW of MacOS on the bricked device, I always get the error "Failed to restore device in recovery mode, libusbrestore error:21 [com.apple.MobileDevice.MobileRestore - 0x15".

As the machine is out of warranty, I'd like to know if there is something I can do to save and restore it as it seems like a software issue to me. I don't care about the data on the SSD, I just want to have it back working again.

I would be very grateful for help or any advice.
 

chrfr

macrumors G5
Jul 11, 2009
13,729
7,303
Follow the instructions from this video
using the app DFU Blaster, which allows you to trigger DFU mode on a Mac without having to get the timing right on the keypresses.
 
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