My third replacement MacBook Pro 13" 2018 butterfly keyboard has just started malfunctioning. The 'n' key won't register any presses. Unhelpfully, 'n' is in my login password.
The most basic thing I need from a laptop is to be able to type. I use this thing day in, day out for work and everything else.
I'm just expecting to take the machine back to Apple, have the 'genius' express astonishment at my problem, be without a laptop (and be unable to do any work) for a week, before I get the machine back with a replacement butterfly keyboard, likely with my hard drive wiped - and then for the same problem to reoccur a year or so later.
Cost of replacement isn't an issue as my employer will pay - it's more the extreme hassle and frustration. It isn't easy or cheap for me to travel to the Apple Store.
Is there really no way to stop this from happening? "Buy a new laptop" isn't the most helpful solution!
I don't eat meals over my laptop keyboard - but these things should be able to withstand the odd crumb!
The most basic thing I need from a laptop is to be able to type. I use this thing day in, day out for work and everything else.
I'm just expecting to take the machine back to Apple, have the 'genius' express astonishment at my problem, be without a laptop (and be unable to do any work) for a week, before I get the machine back with a replacement butterfly keyboard, likely with my hard drive wiped - and then for the same problem to reoccur a year or so later.
Cost of replacement isn't an issue as my employer will pay - it's more the extreme hassle and frustration. It isn't easy or cheap for me to travel to the Apple Store.
Is there really no way to stop this from happening? "Buy a new laptop" isn't the most helpful solution!
I don't eat meals over my laptop keyboard - but these things should be able to withstand the odd crumb!