Caldigit Element Hub + Intel Mac + 2x LG Ultrafine 4k issues

[aconn25]

Hi All -- hoping someone here can help me, caldigit customer support isn't great.
I recently got two LG Ultrafine Monitors & a Caldigit Element Hub TB4 -- I've noticed that every time I connect my laptop, I need to also disconnect & reconnect the monitors to the hub -- If i don't do that, the monitors wont work. Am I doing something wrong? Or is this expected behavior. I have a 16" 2019 intel based macbook pro running Monterey 12.1.
Any advice is helpful!

 

[narimangafurov]

I have a Macbook pro M1 max and a Caldigit Element plus an LG 5K Ultra fine monitor via Thunderbolt and there are no such problems. The monitor turns on normally