If you are also one of those people who has seen the glossy professional advertising the Calypso Crystal company develop will agree, the product and the company itself are one of quality. Don't be fooled by this thought, as the reality of purchasing something from this company is sadly a different experience from those portrayed in the media.
My experience started in September 2016 when I initially contacted the company with regards to a new iPhone 7 plus Calypso Crystal Zurich Night Book phone case. I had been notified that a two week turnaround for dispatch should be expected. This didn't seem unreasonable and I proceeded with my order and paid in full.
3 months later I still hadn't received my case, I contacted the company more times than I can remember if I/you are lucky enough to receive a response of any kind, that is. The company completely ignores your requests for updates on your order and contact is very difficult. It was only when they were threatened with legal action did they respond. I was provided with numerous excuses from leather quality, to metal band quality, to build quality. Delays in materials and incorrect materials were also cited as reasons for my order delay.
Finally late in December 2016 my case finally arrived. The shock when I opened the box was the next biggest disappointment I faced.
After all of the time, the hype and the quality control processes I was informed about, I could not believe what CC sent out to me at a cost of $199 plus P&P. It looks like one of those cheap tat cases you can pick up for less than $20. It does not look anything like it does in the professional imagery. The leather is so cheap, shinny, poor quality and so thin you can see all the imperfections as it is stretched and glued down. Not a fine stitch or vision of craftsmanship anywhere. In fact the Company logo was also missing and the case looks nothing like the solid and rigid version in the glossy advertising. Don't be fooled by any of this. This is cheap crap made to look better than it is, the metal band sits proud and the front cover won't last. The company is a joke and so are their products.
Check out these photos below and people can make up their own minds, I can support all the above with documented correspondence.
CC didn't respond to my final complaint and I'm stuck with the junk for a cost to me of over two hundred dollars, how's that work?
Nice one Calypso Crystal.
My experience started in September 2016 when I initially contacted the company with regards to a new iPhone 7 plus Calypso Crystal Zurich Night Book phone case. I had been notified that a two week turnaround for dispatch should be expected. This didn't seem unreasonable and I proceeded with my order and paid in full.
3 months later I still hadn't received my case, I contacted the company more times than I can remember if I/you are lucky enough to receive a response of any kind, that is. The company completely ignores your requests for updates on your order and contact is very difficult. It was only when they were threatened with legal action did they respond. I was provided with numerous excuses from leather quality, to metal band quality, to build quality. Delays in materials and incorrect materials were also cited as reasons for my order delay.
Finally late in December 2016 my case finally arrived. The shock when I opened the box was the next biggest disappointment I faced.
After all of the time, the hype and the quality control processes I was informed about, I could not believe what CC sent out to me at a cost of $199 plus P&P. It looks like one of those cheap tat cases you can pick up for less than $20. It does not look anything like it does in the professional imagery. The leather is so cheap, shinny, poor quality and so thin you can see all the imperfections as it is stretched and glued down. Not a fine stitch or vision of craftsmanship anywhere. In fact the Company logo was also missing and the case looks nothing like the solid and rigid version in the glossy advertising. Don't be fooled by any of this. This is cheap crap made to look better than it is, the metal band sits proud and the front cover won't last. The company is a joke and so are their products.
Check out these photos below and people can make up their own minds, I can support all the above with documented correspondence.
CC didn't respond to my final complaint and I'm stuck with the junk for a cost to me of over two hundred dollars, how's that work?
Nice one Calypso Crystal.
That cost you $199+? I'd be pretty upset too. That looks like a case you can buy from those mall kiosks or on eBay from China. 
