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beta2k

macrumors newbie
Original poster
Apr 9, 2020
27
4
I have an iPhone 7 with iOS 15.1 an suddenly the camera and microphone (to make calls or send voice messages) stopped working. When I try to hit the button to take a picture with the camera, nothing happens (I only see the "press" animation of the button). Yes, the phone fell down from the table once, but I don't know if the camera and microphone stopped working immediately after this.

The strange thing is, that I can send photos with the Signal app. So the camera doesn't seem to be damaged, right?

Updates are installed. There is also free storage space (so the storage is not full).

Any other things I can/should try?

EDIT: When trying a test call with the "Phone Diagnostics" app, the app crashes.
 

DieselFiend1989

macrumors member
Dec 8, 2019
97
45
How long after the phones leap from the table did you notice the inoperable camera and microphone? Does the camera work (take pictures) through this app you speak of, or just send them? Have you restarted the phone?
 
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