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fitzsie

macrumors newbie
Original poster
Jun 10, 2014
5
0
When I take a photo using the flash the end result is a photo of an opaque screen, totally blurred. Anyone have any idea what is happening? Normal photos are OK

fitzsie
 
As far as you're aware, has the rear camera of this phone ever worked correctly with the flash enabled?

You don't have a protective plastic film over the back of your device or something, do you? Anything that'll reflect light towards the lens is bad news.

If the back is free of obstructions, it may just be that the divider under the back cover (that keeps the flash light from getting directly at the camera lens) isn't doing it's job. Has the back of the phone ever been removed, to your knowledge?
 
This for replying.
In answer to yr questions, yes it has worked before, there is no film on the back and as I bought it 2nd hand it may have been opened, not by me though (wouldn't know how !)
I'm hoping there is a photo with my posting to show what happens!
 

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Truth be told, just about any case has potential to mess with the flash, even if it doesn't cover it or the camera lens. If there's anything even anywhere near the back of the phone, remove it and try again.

Is this a black, or a white iPhone?

Does it seem to make a difference if you take short / long range shots?

If you gently squeeze near the camera and flash (say just underneath as you take your snap), does it seem to help?
 
The photo was taken without any case and it is a white one. When it did have its case on the photo was more of a blurred white screen so removing it has made a slight difference.
Have just tried to squeeze as suggested but made no difference. Closer shots do seem more clearer but overall for night shots I think I will have to look elsewhere :(
 
Well, there's one other thing you could try:

Take the two screws out of the bottom of the phone and slide the rear cover off. Then take a small piece of rubber or somesuch, place it between the camera lens and the flash, and slide the cover back on over the top of it. Maybe first take the opportunity to clean both sides of the glass the camera peers through.

Some phones use regular phillip's head screws, but pentalobes are rather more common. Appropriate screwdrivers are cheaply obtained via eBay and the like.
 
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