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AlexJ092

macrumors 6502
Original poster
Apr 15, 2013
331
460
1A553853-7792-4DF2-B625-394441D963FA.jpeg
Hi, My camera appears to have just suddenly stopped working and is displaying an error message. My iPhone was purchased on release day and has not had any repairs etc. Any idea on what to do?
 

AlexJ092

macrumors 6502
Original poster
Apr 15, 2013
331
460
Thanks everyone for your replies. I have not dropped or damaged my iPhone. I use a apple leather case with a screen protector and no marks on them either. I’ve never seen this message before but I will contact apple and see what they have to say. ThankYou
 

AlexJ092

macrumors 6502
Original poster
Apr 15, 2013
331
460
Just an update. I have been talking to Apple this evening and we went through a couple of steps;
1) Restart the IPhone
2) Run diagnostic checks
2) Backup IPhone and erase settings

None of these steps resolved the issue and I still have error warnings on my iPhone. Apple have processed an express replacement for my device which should be with me over the next few days. Once again Apple have stepped up, this is why I have owned an iPhone since 2007!
 
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