I can't contact anyone at iClarified support so am having to resort to a MacRumors forum at least for now. Specifically, I am having trouble with the tutorial "How to Unlock/Jailbreak Your 2.x.x 2G iPhone (Mac) [Updated 2.2]". Can I communicate directly by email with another MacRumors member or do we always have to go through the forum? I ask this because I have some pictures of my problem that may help someone to answer my questions (i.e. solve my problem) more quickly if he or she sees the pics. Thanks!