Can I get some suggestions on a problem in iTunes (Apple Music)?

[east85]

iTunes 12.5.5.5
macOS 10.11.6

When using Apple Music with iTunes on macOS songs often skip to the next track when playing albums before the song has finished. This is happening very frequently.

So far I have tried quitting iTunes and restarting my Mac.

 

[PalidinoDH]

Did this start today for you?

 

[east85]

Did this start today for you?

Yeah. I mean it has happened infrequently in the past, but today it really started to become frequent. I am airplaying to my apple tv 4 (audio only). I think the problem is within airplay, unfortunately. If I pause a track it just messes up everything. If I don't pause and just let things play through the glitch doesn't appear. I've just decided to airplay with my iPad instead for now. The main issue is that there is no last.fm scrobbling on ATV4 so I was just using my Mac to keep Apple Music scrobbling. I can fortunately do this on iOS with apple music so I guess I'll check back after the next update and see if anything has changed.

 

[bdsteitz]

See: https://forums.macrumors.com/threads/apple-music-skipping-songs-or-freezing.2030781/

I have been experiencing the same problem all day today. Spent an hour on the phone with Apple this afternoon. They confirmed that it is a problem on their end and working on a fix.

 

[east85]

Thanks, seems like the problem has yet to be resolved. Sticking with the iPad again today.

 

[PalidinoDH]

Thanks, seems like the problem has yet to be resolved. Sticking with the iPad again today.

Yep. It was working fine for me for the last 3 hours but it's been happening every other song for about 30 minutes now.