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LaynieGorilla

macrumors 6502
Original poster
Jan 1, 2011
486
29
PA
I understand that the old phone would have to be mailed back to ATT. But will the Apple store's computers recognize that this is what you are trying to do? Or do you have to complete the deal at an ATT store. I don't see an option for att installments on the website like they had last year.
 
You have to fulfill 50% of your contract before you can upgrade every year. What i usually do is pay off the remainder of my installment payments in August of each year so that I am eligible to upgrade. Then I actually have another forum member who buys my phone, so then I pay all of the remaining payments so I don’t owe ATT anything. But really in order to upgrade all you have to do is pay off 50% of your installment payments and then if you want to turn the phone in you have to send it back to Att or if you want to sell it to someone else like I do then you just have to pay off all of the installment payments which is what I do. Hope this makes sense
 
Thanks, noticed that you have to do it on the app and not on a computer
You can do it on your computer as well. I preordered my 12 Pro Max via Safari on the Mac. It’ll prompt you to select the carrier and whether you’re paying in full or installments.

Just keep in mind that there are two installment plans with AT&T. One is to pay it off in 30 months. The other is to also pay it off in 30 months with the option to upgrade early after you’ve paid 50% off. That option is the one with the additional $5/month charge.

You’ll need to provide the last four of your social and any passcode you might have on your AT&T account.
 
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