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dchoco

macrumors member
Original poster
Aug 14, 2023
48
57
i have a problem when ordering on the apple store due to completing the order in hurry.

then i realise i can get it earlier if i do store pickup, so i made a second order.

problem is that the first order was made as a guest (doh).

how do i cancel the order? at the order status page apple told me to sign in (???) to make changes to the order.

but how do i sign in when it is a guest order in the first place
 
edit :

found a way to do it.

  1. open apple store from website (i use SAFARI MAC)
  2. sign in using your current appleID
  3. go to orders list Products you’ve ordered
  4. click on Don’t see your order? Find it now
  5. you will arrive at Order Lookuppage, here you need to key in the guest order details
    1. order number
    2. email address of the guest order
    3. phone number of the guest order
  6. enter all three and you will be brought to that guest order details
  7. click on the add to my apple id
  8. then after the guest order is associated with your apple id, the cancel button will appear
i managed to cancel my first erroneous order.

hope this helps other people who need to remake the order
 
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