Cannot log into iCloud

[paieye]

I recently and for the 1st time ever logged out of iCloud. I now want to log back in. However, after I have entered my Apple ID and password, it eventually asks me for the 6-digit number used to obtain access to my iPhone 11. I have for many years, and certainly from long before I owned the iPhone 11, used the same number. iCloud does not recognise this number. Where do I go from here ?

 

[Apple_Robert]

Unless you fixed the problem from your previous thread, it may be related to having shared the same account with your wife.

SIM activated, but no SMS, &c.

I dare say that all of that is correct,but where do we go from here ? What I long to do is to create a new Apple ID for my wife. Just at the moment, though, I am not sure how to do that.I have attempted to do it on this MacBook. In System Preferences, I have launched App Store. I have signed...

forums.macrumors.com

 

[paieye]

We do still share my Apple ID. That worked perfectly well until the recent crisis, but I do accept that it must be changed at the 1st opportunity. I did not adopt that arrangement out of laziness, but under pressure of time many years ago when I was setting up my wife's iPad for her, in my touching innocence thinking that I could quite easily give her a separate identity in due course. I have now set up her new telephone, but still with my Apple ID. I am beginning to wonder if iCloud is asking for the 6-digit number for her telephone. Is that possible ? Meanwhile, thank you for coming to my help.

 

[chabig]

it may be related to having shared the same account with your wife

So OP, try putting in your wife's 6 digit passcode (assuming she has an iPhone 11).

 

[paieye]

Yes, that has done it. But I long, oh, how I long, to be out of this tangle with my wife's Apple ID. Is there really no way in which we can create completely separate IDs ? I do not want to seem ungracious, though, thank you for helping me.