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Cannot Print MS Office 2011 Docs

whbunn

whbunn

macrumors member
Original poster
May 29, 2009
69
17
Whether its Excel or Word, I cannot print Office 2011 running El Capitan. Receive immediate error message fro MS os failure. I have reported issue to Apple.

Anyone have a resolution?

MBP late 2013.

Error description follows

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-07-02 13:52:21 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.3.6.130206
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00004ca7
Blame Module Name: Microsoft Excel
Blame Module Version: 12.3.6.130206
Blame Module Offset: 0x005a613c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
 
Last edited:
Shirasaki

Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
whbunn said:
Whether its Excel or Word, I cannot print Office 2011 running El Capitan. Receive immediate error message fro MS os failure. I have reported issue to Apple.

Anyone have a resolution?

MBP late 2013.

Error description follows

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-07-02 13:52:21 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.3.6.130206
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00004ca7
Blame Module Name: Microsoft Excel
Blame Module Version: 12.3.6.130206
Blame Module Offset: 0x005a613c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

Thread 0 crashed:

# 1 0x9a53fca7 in _objc_msgSend + 0x00000017 (libobjc.A.dylib + 0x00004ca7)
# 2 0x92e96ee5 in -[NSView _recursiveBreakKeyViewLoop] + 0x000000B9 (AppKit + 0x00288ee5)
# 3 0x902a04e9 in _CFArrayApplyFunction + 0x00000039 (CoreFoundation + 0x0004e4e9)
# 4 0x92e96ee5 in -[NSView _recursiveBreakKeyViewLoop] + 0x000000B9 (AppKit + 0x00288ee5)
# 5 0x902a04e9 in _CFArrayApplyFunction + 0x00000039 (CoreFoundation + 0x0004e4e9)
# 6 0x92e96ee5 in -[NSView _recursiveBreakKeyViewLoop] + 0x000000B9 (AppKit + 0x00288ee5)
# 7 0x92e9632e in -[NSWindow dealloc] + 0x000004B5 (AppKit + 0x0028832e)
# 8 0x92c40567 in -[NSWindow release] + 0x000000C3 (AppKit + 0x00032567)
# 9 0x9a53fb0e in (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 0x000001E8 (libobjc.A.dylib + 0x00004b0e)
# 10 0x9028caff in __CFAutoreleasePoolPop + 0x0000002F (CoreFoundation + 0x0003aaff)
# 11 0x95fe80ba in -[NSAutoreleasePool release] + 0x0000007D (Foundation + 0x0001c0ba)
# 12 0x08abe2a3 in _PMPrivatePrintDialog + 0x00000181 (PrintCocoaUI + 0x000102a3)
# 13 0x9196a858 in (Print + 0x00001858)
# 14 0x9196ae78 in (Print + 0x00001e78)
# 15 0x9196adc9 in (Print + 0x00001dc9)
# 16 0x005a713c in __mh_execute_header + 0x005A613C (Microsoft Excel + 0x005a613c)
# 17 0x003266ca in __mh_execute_header + 0x003256CA (Microsoft Excel + 0x003256ca)
# 18 0x0017fbfc in __mh_execute_header + 0x0017EBFC (Microsoft Excel + 0x0017ebfc)
# 19 0x0060ec5e in __mh_execute_header + 0x0060DC5E (Microsoft Excel + 0x0060dc5e)
# 20 0x01ae538a in _MsoFCreateToolbarSet + 0x000011BE (MicrosoftOffice + 0x0034038a)
# 21 0x014fcb53 in _McpFCreateIMcpMRFssOffice10 + 0x00000D47 (MicrosoftComponentPlugin + 0x0002bb53)
# 22 0x014fcc93 in _McpFCreateIMcpMRFssOffice10 + 0x00000E87 (MicrosoftComponentPlugin + 0x0002bc93)
# 23 0x0159b25b in _McpEndCustomizeToolbar + 0x000008B3 (MicrosoftComponentPlugin + 0x000ca25b)
# 24 0x01599d2a in _McpFGetMFODirt + 0x00004DEC (MicrosoftComponentPlugin + 0x000c8d2a)
# 25 0x925b7593 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b6593)
# 26 0x924093b0 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000728 (HIToolbox + 0x000083b0)
# 27 0x924085c4 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000192 (HIToolbox + 0x000075c4)
# 28 0x9241be8d in _SendEventToEventTarget + 0x00000022 (HIToolbox + 0x0001ae8d)
# 29 0x925b7444 in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001DD (HIToolbox + 0x001b6444)
# 30 0x9248a23b in _SendMenuCommandWithContextAndModifiers + 0x00000048 (HIToolbox + 0x0008923b)
# 31 0x9248a1e7 in _SendMenuItemSelectedEvent + 0x000000CF (HIToolbox + 0x000891e7)
# 32 0x9248a0ab in FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 0x00000087 (HIToolbox + 0x000890ab)
# 33 0x92609ad5 in MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 0x000002F7 (HIToolbox + 0x00208ad5)
# 34 0x9260a001 in _MenuSelect + 0x000000A2 (HIToolbox + 0x00209001)
# 35 0x015be0c7 in _McpSetWindowBrush + 0x000001E7 (MicrosoftComponentPlugin + 0x000ed0c7)
# 36 0x925b7593 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b6593)
# 37 0x924093b0 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000728 (HIToolbox + 0x000083b0)
# 38 0x924085c4 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000192 (HIToolbox + 0x000075c4)
# 39 0x9241be8d in _SendEventToEventTarget + 0x00000022 (HIToolbox + 0x0001ae8d)
# 40 0x92440d50 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000C1C (HIToolbox + 0x0003fd50)
# 41 0x924097ff in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000B77 (HIToolbox + 0x000087ff)
# 42 0x924085c4 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000192 (HIToolbox + 0x000075c4)
# 43 0x9241be8d in _SendEventToEventTarget + 0x00000022 (HIToolbox + 0x0001ae8d)
# 44 0x015be279 in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ed279)
# 45 0x015be809 in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ed809)
# 46 0x00a2e8ae in __mh_execute_header + 0x00A2D8AE (Microsoft Excel + 0x00a2d8ae)
# 47 0x00a2ee37 in __mh_execute_header + 0x00A2DE37 (Microsoft Excel + 0x00a2de37)
# 48 0x00886d2b in __mh_execute_header + 0x00885D2B (Microsoft Excel + 0x00885d2b)
# 49 0x0000236e in __mh_execute_header + 0x0000136E (Microsoft Excel + 0x0000136e)
# 50 0x00002295 in __mh_execute_header + 0x00001295 (Microsoft Excel + 0x00001295)

X86 Thread State:
eax: 0x12cfbeb0 ebx: 0x0fc06740 ecx: 0x937fccf7 edx:0xc0fc03d6
edi: 0x00000001 esi: 0x00000002 ebp: 0xbfffd7a8 esp:0xbfffd788
ss: 0x00000023 eip: 0x9a53fca7 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010202

Thread 1:

# 1 0x9cda98ba in _kevent_qos + 0x0000000A (libsystem_kernel.dylib + 0x0001b8ba)
# 2 0x9b7c458c in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x0000658c)

X86 Thread State:
eax: 0x00000176 ebx: 0x00000001 ecx: 0xb009265c edx:0x9cda98ba
edi: 0xb00926d0 esi: 0x9b7c48ca ebp: 0xb00926f8 esp:0xb009265c
ss: 0x00000023 eip: 0x9cda98ba cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 2:

# 1 0x9cda1e7a in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00013e7a)
# 2 0x949632f4 in _sleep + 0x0000002A (libsystem_c.dylib + 0x000852f4)
# 3 0x02186d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021863e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0218646c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x02186f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x98f2d95a in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x0000495a)
# 8 0x98f2d8d0 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000048d0)
# 9 0x98f2a83a in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x0000183a)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x94008ecf ecx: 0xb031ca9c edx:0x9cda1e7a
edi: 0x00000000 esi: 0x00000274 ebp: 0xb031cad8 esp:0xb031ca9c
ss: 0x00000023 eip: 0x9cda1e7a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206


Thread 3:

# 1 0x9cda7966 in ___accept_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00019966)
# 2 0x016445d6 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x001735d6)
# 3 0x0155146c in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x0008046c)
# 4 0x9a2c34a4 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008f4a4)
# 5 0x98f2d95a in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x0000495a)
# 6 0x98f2d8d0 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000048d0)
# 7 0x98f2a83a in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x0000183a)

X86 Thread State:
eax: 0x000c0194 ebx: 0x0155141b ecx: 0xb04a2d4c edx:0x9cda7966
edi: 0x144a59d0 esi: 0xb04a2f34 ebp: 0xb04a2d68 esp:0xb04a2d4c
ss: 0x00000023 eip: 0x9cda7966 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 4:

# 1 0x9cda8722 in ___recvfrom_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x0001a722)
# 2 0x01644661 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00173661)
# 3 0x0155111a in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x0008011a)
# 4 0x9a2c34a4 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008f4a4)
# 5 0x98f2d95a in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x0000495a)
# 6 0x98f2d8d0 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000048d0)
# 7 0x98f2a83a in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x0000183a)

X86 Thread State:
eax: 0x00000193 ebx: 0xb0524d2c ecx: 0xb0524cbc edx:0x9cda8722
edi: 0xb0524d1c esi: 0x00000000 ebp: 0xb0524ce8 esp:0xb0524cbc
ss: 0x00000023 eip: 0x9cda8722 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 5:

# 1 0x9cda1dae in _semaphore_timedwait_trap + 0x0000000A (libsystem_kernel.dylib + 0x00013dae)
# 2 0x0155182f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008082f)
# 3 0x9a2c34a4 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008f4a4)
# 4 0x98f2d95a in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x0000495a)
# 5 0x98f2d8d0 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000048d0)
# 6 0x98f2a83a in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x0000183a)

X86 Thread State:
eax: 0xffffffda ebx: 0x01551649 ecx: 0xb05a6e6c edx:0x9cda1dae
edi: 0xb05a6f46 esi: 0xb05a6ec4 ebp: 0xb05a6e98 esp:0xb05a6e6c
ss: 0x00000023 eip: 0x9cda1dae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206


Thread 6:

# 1 0x9cda8e1e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001ae1e)
# 2 0x98f2a816 in _start_wqthread + 0x00000022 (libsystem_pthread.dylib + 0x00001816)

X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb0080f8c edx:0x9cda8e1e
edi: 0x98f2cf66 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f8c
ss: 0x00000023 eip: 0x9cda8e1e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 7:

# 1 0x9cda8e1e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001ae1e)
# 2 0x98f2a816 in _start_wqthread + 0x00000022 (libsystem_pthread.dylib + 0x00001816)

X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb0114f8c edx:0x9cda8e1e
edi: 0x98f2cf66 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f8c
ss: 0x00000023 eip: 0x9cda8e1e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 8:

# 1 0x9cda8e1e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001ae1e)
# 2 0x98f2a816 in _start_wqthread + 0x00000022 (libsystem_pthread.dylib + 0x00001816)

X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb0196f8c edx:0x9cda8e1e
edi: 0x98f2cf66 esi: 0xb0197000 ebp: 0xb0196fc8 esp:0xb0196f8c
ss: 0x00000023 eip: 0x9cda8e1e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 9:

# 1 0x9cda8e1e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001ae1e)
# 2 0x98f2a816 in _start_wqthread + 0x00000022 (libsystem_pthread.dylib + 0x00001816)

X86 Thread State:
eax: 0x00100170 ebx: 0x00000019 ecx: 0xb0218f8c edx:0x9cda8e1e
edi: 0x98f2cf66 esi: 0xb0219000 ebp: 0xb0218fc8 esp:0xb0218f8c
ss: 0x00000023 eip: 0x9cda8e1e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286


Thread 10:

# 1 0x9cda8e1e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001ae1e)
# 2 0x98f2a816 in _start_wqthread + 0x00000022 (libsystem_pthread.dylib + 0x00001816)

X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb029af8c edx:0x9cda8e1e
edi: 0x98f2cf66 esi: 0xb029b000 ebp: 0xb029afc8 esp:0xb029af8c
ss: 0x00000023 eip: 0x9cda8e1e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286

Loaded modules:

0: Microsoft Excel (12.3.6.130206 Reg=en Loc=0x0409: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin (12.3.6.130206 Reg=en Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: MicrosoftOffice (12.3.6.130206 Reg=en Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
4: MicrosoftOLE (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: StdUrlMoniker (12.3.6.130206 Reg=en Loc=0x0000: /Applications/Microsoft Office 2008/Office/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
7: merp (2.2.0.130206 Reg=en Loc=0x0000: /Applications/Microsoft Office 2008/Office/merp.framework/Versions/12/merp
8: PowerPlant (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/PowerPlant.framework/Versions/12/PowerPlant
9: OfficeArt (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/OfficeArt.framework/Versions/12/OfficeArt
10: PowerPlantCore (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: SmartArt (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/SmartArt.framework/Versions/12/SmartArt
12: MicrosoftOleo (12.3.6.130206 Reg=English Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
13: MicrosoftChartPlugin (12.3.6.130206 Reg=en Loc=0x0000: /Applications/Microsoft Office 2008/Office/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
14: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
15: Cooliris (1.11 Reg=English Loc=0x0000: /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
16: Smart Crash Reports (1.5b3 Reg=English Loc=0x0000: /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
17: libCGInterfaces.dylib: /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
18: cl_kernels: cl_kernels
19: PrintCocoaUI (531 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
20: PrintingPrivate (153 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/PrintingPrivate
21: ScriptingBridge (67 Reg=English Loc=0x0000: /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
22: DirectoryService (194 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
23: AppleHDAHALPlugIn (272.36 Reg=English Loc=0x0000: /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
24: unorm8_bgra.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
25: unorm8_rgba.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_rgba.dylib
26: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
27: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
28: AccessibilityBundles: /System/Library/PrivateFrameworks/AccessibilityBundles.framework/AccessibilityBundles
29: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
30: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
31: ImageCaptureCore (7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
32: SoundManagerComponents (4.1 Reg=English Loc=0x0000: /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerComponents
33: QuickTimeFireWireDV (2919 Reg=en_US Loc=0x0000: /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
34: EyeTV MPEG Support (1.0.7 Reg=English Loc=0x0000: /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
35: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
36: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
37: SecurityInterface (55065 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
38: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
39: CoreImage (334 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
40: DataDetectorsCore (440 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
41: libenergytrace.dylib: /usr/lib/libenergytrace.dylib
42: libRadiance.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
43: CoreFoundation (1221.11 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: Carbon (157 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
45: libsystem_configuration.dylib: /usr/lib/system/libsystem_configuration.dylib
46: RemoteViewServices (99 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
47: CoreLocation (1615.30 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
48: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
49: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
50: SystemConfiguration (1.14 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
51: CarbonSound (4.2 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
52: WebKit (11601.1.35.2 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
53: DesktopServicesPriv (1.10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
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68: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
69: libkxld.dylib: /usr/lib/system/libkxld.dylib
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92: libsystem_secinit.dylib: /usr/lib/system/libsystem_secinit.dylib
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98: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
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117: liblangid.dylib: /usr/lib/liblangid.dylib
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119: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
120: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
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138: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
139: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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146: libauto.dylib: /usr/lib/libauto.dylib
147: libz.1.dylib: /usr/lib/libz.1.dylib
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152: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
153: libcldcpuengine.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dylib
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158: libcups.2.dylib: /usr/lib/libcups.2.dylib
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162: libcache.dylib: /usr/lib/system/libcache.dylib
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164: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
165: libutil.dylib: /usr/lib/libutil.dylib
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173: CommonPanels (96 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
174: libcmph.dylib: /usr/lib/libcmph.dylib
175: libsystem_pthread.dylib: /usr/lib/system/libsystem_pthread.dylib
176: MediaKit (802 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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178: liblzma.5.dylib: /usr/lib/liblzma.5.dylib
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180: libcurl.4.dylib: /usr/lib/libcurl.4.dylib
181: libCVMSPluginSupport.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
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183: PrintCore (469 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
184: CoreWiFi (1100.13 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
185: CoreGraphics: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
186: CoreDaemon (1.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
187: ImageIO (1420 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
188: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
189: NetAuth (6.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
190: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
191: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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193: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
194: CarbonCore (1133 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
195: ServiceManagement (1 Reg=English Loc=0x0000: /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
196: ImageCapture (9.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
197: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
198: libsystem_coretls.dylib: /usr/lib/system/libsystem_coretls.dylib
199: libJPEG.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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202: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
203: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
204: AE (696 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
205: IOSurface (106 Reg=English Loc=0x0000: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
206: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
207: libOpenScriptingUtil.dylib: /usr/lib/libOpenScriptingUtil.dylib
208: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
209: ProtocolBuffer (242 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
210: PerformanceAnalysis (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
211: libFosl_dynamic.dylib: /usr/lib/libFosl_dynamic.dylib
212: QuartzCore (401.0 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
213: libffi.dylib: /usr/lib/libffi.dylib
214: ProtectedCloudStorage (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/ProtectedCloudStorage
215: libextension.dylib: /usr/lib/libextension.dylib
216: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib
217: WebKitLegacy (11601.1.35.2 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy
218: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
219: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
220: CoreAudio (4.3.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
221: JavaScriptCore (11601.1.35.1 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
222: libJP2.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
223: OpenGL (12.0.33 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
224: CoreBluetooth (1 Reg=en Loc=0x0000: /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
225: DiscRecording (9000.4.2 Reg=English Loc=0x0000: /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
226: CoreData (625 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
227: OSServices (720 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
228: libcompression.dylib: /usr/lib/libcompression.dylib
229: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
230: libpam.2.dylib: /usr/lib/libpam.2.dylib
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234: libCoreStorage.dylib: /usr/lib/libCoreStorage.dylib
235: libunc.dylib: /usr/lib/system/libunc.dylib
236: libdyld.dylib: /usr/lib/system/libdyld.dylib
237: libCoreFSCache.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
238: loginsupport (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
239: libCGXType.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
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243: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
244: CrashReporterSupport (709 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
245: libarchive.2.dylib: /usr/lib/libarchive.2.dylib
246: DebugSymbols (132 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
247: Backup (1.7 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
248: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
249: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
250: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
251: ColorSync (4.9.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
252: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
253: Accelerate (Accelerate 1.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
254: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
255: libcsfde.dylib: /usr/lib/libcsfde.dylib
256: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
257: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib
258: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
259: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
260: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
261: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information
Operating System: Mac OS X 10.11 (Build 15A204h)
CPU: Unknown (hw.cputype = 7, hw.cpusubtype == 8), Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 16384 MB
gestaltSystemVersion err = 0, result = 0x1090
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: E9473599-3E37-4C87-A52D-4329DC8DB27E
Time from launch: 1 hours, 9 minutes, 34 seconds
Total errors on this client: 41
Click to expand...
First to be honest, your post is too long.
You should try to divide this long report information into multiple segments. And you can let forum displays them as needed, rather throwing everything at once.

Then, I didn't use office 2011 for mac for long, and didn't test it's ability to print. I think if possible, you can download and install a preview version of office 2016 to see if it will work fine in El Capitan.

Regards.
 
Last edited:
whbunn

whbunn

macrumors member
Original poster
May 29, 2009
69
17
Sorry about the length, when I copied report I only meant to paste first section, not sure what happened.

I will delete majority of error message.
 
Shirasaki

Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
whbunn said:
Sorry about the length, when I copied report I only meant to paste first section, not sure what happened.

I will delete majority of error message.
Click to expand...
To avoid other users scrolling through this post due to my quoted error report, I add multiple spoilers to fold some of those error messages. You may see the effect of it.

Regards.
 
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