For the past two weeks I have been having problems sending iCloud emails using my MacBook Pro using the Mac mail app. I am in Canada and I use Bell Canada as my Internet provider.
As I mentioned, this whole issue started about two weeks ago. There is the odd email that I can send from my Mac that will actually go through. But 99% of the emails that I use as a test do not. When I send an email, it looks as though it's sent. I get the swoosh sound and it delays sending for 15 seconds or so. And then it just never sends and I don't get any error message. For all intents and purposes, it looks like it sent however, it never appears in the sent folder, nor did it ever come into my inb
I have called Apple support a few times and just today they had me go and send all the mail logs to them. There engineers are supposed to look and see if they are able to figure out the problem.
I have just gone ahead and reformatted my hard drive, reinstalled the OS and done a clean install and re-imported my iCloud emails. However, even with this clean install the issue still persists.
I am beginning to wonder if the issue perhaps lies with Bell Canada my Internet service provider. I cannot figure out why all of a sudden my mail stopped working when it's been fine for years up until then. Is there anyone else who uses Bell Canada that is having a similar issue?
One other thing to note is that my iPhone, and iPad have no problem sending mail using the Apple iOS app for Mail while connected to my same Bell Canada Wi-Fi. It's just the Mac Mail app on my MacBook that seems to have the issue.
I'm really having a tough time figuring this out, and I am trying to go through various options to figure out the common denominator. But I have not had any luck thus far.
As I mentioned, this whole issue started about two weeks ago. There is the odd email that I can send from my Mac that will actually go through. But 99% of the emails that I use as a test do not. When I send an email, it looks as though it's sent. I get the swoosh sound and it delays sending for 15 seconds or so. And then it just never sends and I don't get any error message. For all intents and purposes, it looks like it sent however, it never appears in the sent folder, nor did it ever come into my inb
I have called Apple support a few times and just today they had me go and send all the mail logs to them. There engineers are supposed to look and see if they are able to figure out the problem.
I have just gone ahead and reformatted my hard drive, reinstalled the OS and done a clean install and re-imported my iCloud emails. However, even with this clean install the issue still persists.
I am beginning to wonder if the issue perhaps lies with Bell Canada my Internet service provider. I cannot figure out why all of a sudden my mail stopped working when it's been fine for years up until then. Is there anyone else who uses Bell Canada that is having a similar issue?
One other thing to note is that my iPhone, and iPad have no problem sending mail using the Apple iOS app for Mail while connected to my same Bell Canada Wi-Fi. It's just the Mac Mail app on my MacBook that seems to have the issue.
I'm really having a tough time figuring this out, and I am trying to go through various options to figure out the common denominator. But I have not had any luck thus far.
