Cannot update iPhone 4 to ios 5 from my mac

[phaqu22]

I keep getting an error that the server can't be contacted or is unavailable! Is there something wrong with my mac on OS 10.6.8 or what? The iPhone is a Verizon 4 on 4.2.6.

 

[NJFP]

I keep getting an error that the server can't be contacted or is unavailable! Is there something wrong with my mac on OS 10.6.8 or what? The iPhone is a Verizon 4 on 4.2.6.

Have you upgraded iTunes to 10.5? Gotta have the latest iTunes first. And you're gonna need Lion for the iCloud to work.

 

[yanki01]

yup, check if you have iTunes 10.5. if you currently do, restart your Mac.

 

[phaqu22]

yup, check if you have iTunes 10.5. if you currently do, restart your Mac.

I am current on 10.5 and have restarted everything.

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Got it! I found this on the Apple forum from tony acos and it worked:

solved doing this :

On Mac:
* Open Finder
* Hold down COMMAND + SHIFT keys and press 'G'
* Enter "/private/etc/" in the field and press "Go"
* Find "hosts" file in the directory
* Drag the file to your desktop
* Open it in text editor
* Remove the line that has gs.apple.com entirely or put a # at the beginning of it to comment it out
* Save the file
* Drag it back to the /private/etc/ folder.
* You'd need to enter your username and password to authenticate the move then restart itunes and it should work

On Windows:

* Locate the hosts file in one of the following directories:
Windows 95/98/Me c:\windows\hosts
Windows NT/2000/XP Pro c:\winnt\system32\drivers\etc\hosts
Windows XP, Vista, 7 c:\windows\system32\drivers\etc\hosts
* Right click and click on "Open With..." and then click on "Notepad" on the list.
* Remove the line that has gs.apple.com completely and save the file.

This should work fine but you will lose all music, photos, videos and books