cannot update to iOS11

[Palladium]

Hi,

I successfully updated my iPad mini 4 (to iOS 11.02) and my wife her iPhone 5 (to iOS11.01). Then I tried to update my iPhone SE and my wife her iPad mini 2. Both show a software update available in Settings - General - Software Update. However when we select that it says "searching for new software" and in both cases then reports "Software up to date 10.3.3". We are in the UK. Anyone got any comments? Why should Software Update show an update as available if it isn't? In both cases Software Update stubbornly keeps the superscripted 1!

Thanks

 

[BigDO]

Count yourself lucky.

 

[GreenJ91]

Have you tried to restart the phones?

It is possible that in some countries updates come later than in others.

 

[Palladium]

Hi. It seems we can update if we connect via iTunes. Why can't it just say so instead of simply "you are up to date"?

 

[PR1985]

You never ever updated an iPhone 5.

 

[Palladium]

You never ever updated an iPhone 5.

My wife updated her iPhone 5s, painlessly and without connecting to iTunes.

 

[Wando64]

it happened to me yesterday and I resolved it by restarting the iPad. A reset didn't do anything, I actually had to switch the iPad off and then on again.

 

[PR1985]

My wife updated her iPhone 5s, painlessly and without connecting to iTunes.

iPhone 5s not 5. You talked about iPhone 5 before.