Canon 40D and 430ex II Flash issue

[romanaz]

I've googled and searched for the past hour and I can't find anyone with a similar issue to mine.

So just a few days ago, my 430ex II decided that it would stop letting me go into the menu on my 40D and change flash settings. I'm now getting the error message "this menu cannot be displayed. Incompatible flash or flashes power is turned off."

Now, I know I can't access and change all of it via the menu, but I'm curious as to why it now won't let me? Does anyone else have or had this issue? Would it be dirty connections? I don't think so, since it still fires the flash no problem.

 

[AlaskaMoose]

I've googled and searched for the past hour and I can't find anyone with a similar issue to mine.

So just a few days ago, my 430ex II decided that it would stop letting me go into the menu on my 40D and change flash settings. I'm now getting the error message "this menu cannot be displayed. Incompatible flash or flashes power is turned off."

Now, I know I can't access and change all of it via the menu, but I'm curious as to why it now won't let me? Does anyone else have or had this issue? Would it be dirty connections? I don't think so, since it still fires the flash no problem.

Have you tried accessing the menu with both the camera and the flash turned ON?

If not possible, maybe you can turn the flash and camera off, remove the flash, and then access the menu.

Finally, flash and camera off, remove the flash from the camera, remove the flash's batteries, wait a few minutes, replace the batteries with new ones, mount the flash on the camera, turn both the camera and flash ON, and see if you can access the menu.

 

[Nostromo]

Have you tried to reset the camera?

I did that once after a battery died and disturbed my camera's software.

Forgot how I did it. Google it, or call Canon service.

 

[romanaz]

Have you tried to reset the camera?

I did that once after a battery died and disturbed my camera's software.

Forgot how I did it. Google it, or call Canon service.

I can give that a shot. For the other poster, I tried mostly all of that, its wierd as hell.

 

[AlaskaMoose]

I can give that a shot. For the other poster, I tried mostly all of that, its wierd as hell.

To reset the camera you have to remove the main battery as well as the memory battery (a small one that looks like a coin). Does you camera have one of these? My 40D does, I believe.