Hey guys need some help here. This morning when I tried to go into my purchases in the app store from the apple TV 4th generation, running TV OS 11.2, i just get a blank screen with the spinning gear. I have tried the following step:
signing in and out under account from itunes and app store.
rebooting apple TV
disconnecting power, waiting about a minute and reconnecting power. Nothing has fixed this and it's been a problem all day.
I can access movies, and TV shows purchases, and music from the ATV just fine. App purchases from the mac, iphone, ipad etc also work and show up without issues.
The one thing I haven't tried is resetting to defaults. I was hoping I wouldn't have to since it only seems to be the on source not working correctly. If anyone has suggestions, or has a line to app to report this would appreciate it thanks!
signing in and out under account from itunes and app store.
rebooting apple TV
disconnecting power, waiting about a minute and reconnecting power. Nothing has fixed this and it's been a problem all day.
I can access movies, and TV shows purchases, and music from the ATV just fine. App purchases from the mac, iphone, ipad etc also work and show up without issues.
The one thing I haven't tried is resetting to defaults. I was hoping I wouldn't have to since it only seems to be the on source not working correctly. If anyone has suggestions, or has a line to app to report this would appreciate it thanks!