Can't charge phone

[JoeyD74]

My 6splus will not charge when I plug it in. The charger is OK as it works on every other iPhone in my house. The charge port is clear,no lint or dirt that I can see.

 

[rsnhakan]

Try a hard reset?

ps: original charger and cable you are using?

 

[JoeyD74]

Original charger and cord. I didn't do a hard reset, I'll try it though

 

[JoeyD74]

Tried the reset, nothing. I also tried to blow the port out with air and nothing. Apple store is booked until Monday but I'm going to go there in the morning to see if they will help me.

 

[Zerog46]

Have you tired to wipe and restore?

 

[DeltaMac]

Does iTunes see your iPhone? (Can you backup/sync?)

 

[JoeyD74]

Does iTunes see your iPhone? (Can you backup/sync?)

It doesn't see the phone so I can't even do a full backup.

 

[DeltaMac]

You didn't say if you tried a different cable.

If you already have tried another cable, then you simply need to get your iPhone replaced.
The lightning port is faulty.
You have a warranty. Use it!

 

[JoeyD74]

I'm going there today to get it Sorted out

 

[JoeyD74]

Apple replaced the phone under warranty, waiting for them to bring it out.