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SteelBlueTJ

macrumors 6502
Original poster
Apr 2, 2012
445
67
USA
I have a Canon LBP6230dw printer. I recently picked up anew M1 Mac mini and can't for the life of me install the printer driver. There is an updated Big Sur driver on canons website for this printer but when I got to launch the installer, I get a error prompt "Cannot install on this version of the operating system you are using. Run the installer on a version that supports it." I've tried the older ones for Catalina and Mojave all with the same results. Anyone else experience this too? Thanks for any help!
 

Stellarspace

macrumors member
Aug 1, 2018
47
22
If the driver you installed from the manufacturer's website doesn't work, you should use the driver that macOS downloads when you add the printer. Apple provides the drivers for most devices unlike Windows 10. Uninstall the printer driver you installed by deleting the appropriate folder in the following directory: /Library/Printers
 

flowrider

macrumors 604
Nov 23, 2012
7,318
2,998
HP drivers for a Canon printer? Interesting.
Sorry - I misread Unknown.jpeg

Lou
 

SteelBlueTJ

macrumors 6502
Original poster
Apr 2, 2012
445
67
USA
Software for this printer isn't available from apple when trying to add the printer. No choices are available in the drop down box for driver.
 

posguy99

macrumors 68020
Nov 3, 2004
2,284
1,531
Try downloading the installer again.

Considering that Canon's site claims that driver supports all the way back to 10.10, I can't imagine it's a universal binary. If the printer isn't an AirPrint deivce, it may be just done.
 

chabig

macrumors G4
Sep 6, 2002
11,434
9,299
Considering that Canon's site claims that driver supports all the way back to 10.10, I can't imagine it's a universal binary. If the printer isn't an AirPrint deivce, it may be just done.
Their support site says it support Big Sur. It doesn’t have to be universal to work on an M1 machine.
 

Yorkieray

macrumors regular
Jun 22, 2020
170
119
Leeds UK
I have a Canon MG5550 printer and on my old Mac I had upgraded to Big Sur and the printer seemed to operate with no problems.
Whilst setting up my M1 Mac I went to the Canon website to download the driver package to find that it is not supported for Big Sur. I eventually was able to connect to the printer with the installed driver with Big Sur.
This only gives basic functionality and I could not work out how to remotely operate scanner for the Mac. One solution I found was to use the rarely used Canon PRINT app on my iPhone. I then transferred the file to my Mac using Air Drop.
I think I will be looking for a new printer in 2021 anyway.
 

Bravo2zero

macrumors regular
Jun 1, 2013
125
42
Sheffield
I have this problem on my new 2020 intel Mac mini with Big Sur. I use the generic driver for my ricoh laser printer as no real ones available and every time I reboot it erases the driver having to re add the driver all the time. I also have a 2012 Mac mini with hacked Big Sur and that NEVER lost the printer ever in 5 years of owning the machine.
 
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