Resolved Can’t reinstall Mac OS X, no drive found

[Aires04]

I trying to reset my macbook pro and I think I’ve done something wrong. I can no longer instal the Mac OS, when in recovery mode and I try to reinstall a new copy there is no disk to put it on. When in disk utility on the left hand side I see:
121.33 GB APPLE SSD SD0128F media
disk0s2
————
disk1
OS X Base System

i am unsure what to do new and its giving me serious anxiety. this is my first time posting on here so any help will be hugely appreciated.

many thanks

 

[RogerWilco6502]

I trying to reset my macbook pro and I think I’ve done something wrong. I can no longer instal the Mac OS, when in recovery mode and I try to reinstall a new copy there is no disk to put it on. When in disk utility on the left hand side I see:
121.33 GB APPLE SSD SD0128F media
disk0s2
————
disk1
OS X Base System

i am unsure what to do new and its giving me serious anxiety. this is my first time posting on here so any help will be hugely appreciated.

many thanks

Can you send a picture of what the DU screen looks like?

 

[Aires04]

Can you send a picture of what the DU screen looks like?

thank you for your reply

 

[RogerWilco6502]

thank you for your reply

No problem! The issue is that your disk isn't formatted (or at least not in a way that the Mac can read). So with the 121.33 GB APPLE SSD SD0128F media selected, you should go over to the Erase tab and follow the directions there. You can name the disk anything, generally the default filesystem it formats with is good, and then click erase. After that's done, you can install.

Feel free to ask any other questions you may have!

 

[Aires04]

No problem! The issue is that your disk isn't formatted (or at least not in a way that the Mac can read). So with the 121.33 GB APPLE SSD SD0128F media selected, you should go over to the Erase tab and follow the directions there. You can name the disk anything, generally the default filesystem it formats with is good, and then click erase. After that's done, you can install.

Feel free to ask any other questions you may have!

Thank you! it’s installing now hopefully everything will be fine after

 

[RogerWilco6502]

Thank you! it’s installing now hopefully everything will be fine after

You're welcome! I wish you the best!

 

[ssoda]

Can you send a picture of what the DU screen looks like?

Hello! I have the same issue except mine says something different at the top of the list.

 

[DeltaMac]

And, you are not showing a hard drive, just the Super Drive, which is your optical drive.
No internal drive is showing. Likely your hard drive is dead/faulty.
You COULD (in theory) install a system on a DVD-r, but it would not be useful as a booting system, only as a curiosity.

If you have an internal CD/DVD drive, then your Mac is 2012 or older.

The "Mac OS X Base System" indicates that you are booted to internet recovery, so your Mac (whatever it is) is not older than 2011, although some 2010 Macs will boot to internet recovery.
(You can't install to that Base System drive, as it does not exist on your Mac, you are booting to an Apple remote server.)

Anyway, you don't show a destination for an OS X install, again, it's most likely that your internal storage is dead.

 

[ssoda]

And, you are not showing a hard drive, just the Super Drive, which is your optical drive.
No internal drive is showing. Likely your hard drive is dead/faulty.
You COULD (in theory) install a system on a DVD-r, but it would not be useful as a booting system, only as a curiosity.

If you have an internal CD/DVD drive, then your Mac is 2012 or older.

The "Mac OS X Base System" indicates that you are booted to internet recovery, so your Mac (whatever it is) is not older than 2011, although some 2010 Macs will boot to internet recovery.
(You can't install to that Base System drive, as it does not exist on your Mac, you are booting to an Apple remote server.)

Anyway, you don't show a destination for an OS X install, again, it's most likely that your internal storage is dead.

Does that mean I need to get more storage? I’m sorry. I can follow steps, but not that savvy in the meaning of it all.

 

[DeltaMac]

No, you don't need "more", but you do need working storage, which is something that you are missing at the moment.
It would help if you could tell us a bit more about the Mac that you have.
I'm guessing that you have an iMac? (which model and year?)

 

[ssoda]

This is it. I rarely used it in the year that I had it. One day it just made a loud clicking noise and the ? File folder appeared. That’s how I came to find this forum. The company I purchased it from won’t assist because it’s been a year and they said I had to have asked for help within 90 days of purchasing.

 

[DeltaMac]

The "loud clicking noise", then a flashing ? folder, again likely means that the internal hard drive has now failed.
There's only one fix for that -- the hard drive needs to be replaced.

Your graphic does not tell which iMac you have. The description applies to 3 different 27-inch iMacs with built-in DVD optical drives, and 5 more 27-inch iMac models without optical drives.
If you can't get your iMac to boot, flip the iMac so you can see the label on the bottom of the foot. The "EMC" code will be unique for your model iMac.

 

[ssoda]

The EMC Code is 2429

 

[DeltaMac]

iFixit.com can help with that

iMac Intel 27" EMC 2429 Hard Drive Replacement

This guide will help you replace/upgrade the hard drive. This guide also includes steps to upgrade your iMac's hard drive with a SSD. It describes...

www.ifixit.com