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qtrim

macrumors 6502
Original poster
Oct 7, 2011
315
45
Before upgrading my iPad to iOS5, I used my husbands appleID for purchases, but I also had entered my email address so I could receive Facetime calls. Now I want to use my email address as as my appleID for iCloud and iMessage, but I have no idea what my password was. I've gone to iforgot.apple.com and entered it about twenty times, but it never sends me a reset email. Any alternate way to reset it?
 

B737

macrumors 6502a
Oct 22, 2008
634
6
NJ
total train wreck man, its not you, its apple...
i tried tech support over the phone, chat and email...
the only way i sorted it out was by emailing support. this morning i was getting responses within ten minutes and had the whole thing cleared up in less than an hour. they fixed my account from their end and i was finally able to log in.

email them, good luck, report back
 

qtrim

macrumors 6502
Original poster
Oct 7, 2011
315
45
Five emails later still no luck. Does iTunes support have a phone number?
 

B737

macrumors 6502a
Oct 22, 2008
634
6
NJ
call the main apple support hotline listed on the web site under support, maybe they can help. i was put through to tech support
 
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