Interesting. Etrecheck has integrated the malware removal app
WalwareBytes, but it looks like it won't work without a backup. Makes sense I guess.
Try downloading
title]
MalwareBytes[/URL] direct and running it to get rid of the adware. Do it while in a safe mode boot so none of that stuff is running while it is trying to delete it.
So I removed adware with MalwareBytes and did it while in Safe Mode. That didnt solve the issue.
My report looks like this after the changes:
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-28 20:35:58
Download EtreCheck from https://etrecheck.com
Runtime 1:47
Performance: Excellent
Click the
[Support] links for help with non-Apple products.
Click the
[Details] links for more information about that line.
Problem: Apps are crashing
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] -
[User Guide] -
[Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 292
Video Information: ⓘ
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.12 GB (14.53 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Logitech USB Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Anywhere
Kernel Extensions: ⓘ
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (11.2.0 32581 - SDK 10.9 - 2016-07-19)
[Support]
[not loaded] com.parallels.kext.netbridge (11.2.0 32581 - SDK 10.9 - 2016-07-19)
[Support]
[not loaded] com.parallels.kext.usbconnect (11.2.0 32581 - SDK 10.9 - 2016-07-19)
[Support]
[not loaded] com.parallels.kext.vnic (11.2.0 32581 - SDK 10.9 - 2016-07-19)
[Support]
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-07-27)
[Support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d15 - SDK 10.10 - 2016-07-27)
[Support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d15 - SDK 10.10 - 2016-07-27)
[Support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d15 - SDK 10.10 - 2016-07-27)
[Support]
[loaded] com.symantec.internetSecurity.kext (6.4.1 - SDK 10.9 - 2016-07-27)
[Support]
/System/Library/Extensions
[loaded] com.symantec.ips.kext (6.4 - SDK 10.8 - 2016-07-27)
[Support]
[loaded] com.symantec.nfm.kext (6.4 - SDK 10.8 - 2016-07-27)
[Support]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.6-6 - SDK 10.9 - 2016-07-27)
[Support]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-3 - SDK 10.11 - 2016-07-27)
[Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 160 Apple tasks
[running] 71 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 157 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-13)
[Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-07-13)
[Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-04-12)
[Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-10-14)
[Support]
[failed] com.symantec.errorreporter-periodicagent.NFM.plist (2015-10-06)
[Support]
[running] com.symantec.uiagent.application.NFM.plist (2015-09-12)
[Support]
[running] com.wacom.pentablet.plist (2014-12-23)
[Support]
[running] com.wacom.wacomtablet.plist (2015-12-16)
[Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13)
[Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13)
[Support]
[loaded] com.adobe.agsservice.plist (2016-04-12)
[Support]
[loaded] com.adobe.fpsaud.plist (2016-04-16)
[Support]
[running] com.cleverfiles.cfbackd.plist (2016-05-17)
[Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-07-28)
[Support]
[running] com.mice.360Daemon.plist (2016-04-27)
[Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-10-14)
[Support]
[running] com.symantec.SymLUHelper.NFM.plist (2015-09-12)
[Support]
[loaded] com.symantec.UninstallerToolHelper.plist (2015-04-22)
[Support]
[running] com.symantec.deepsight-extractor.NFM.plist (2015-09-12)
[Support]
[loaded] com.symantec.errorreporter-periodic.NFM.plist (2015-10-06)
[Support]
[running] com.symantec.liveupdate.daemon.NFM.plist (2015-09-12)
[Support]
[running] com.symantec.sharedsettings.NFM.plist (2015-09-12)
[Support]
[running] com.symantec.symdaemon.NFM.plist (2015-09-12)
[Support]
[loaded] com.wacom.displayhelper.plist (2015-12-16)
[Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-10-06)
[Support]
[loaded] com.bittorrent.uTorrent.plist (2015-10-10)
[Support]
[loaded] com.google.keystone.agent.plist (2016-07-12)
[Support]
[running] com.spotify.webhelper.plist (2016-07-28)
[Support]
[loaded] com.valvesoftware.steamclean.plist (2016-07-23)
[Support]
User Login Items: ⓘ
Flux Application (~/Applications/Flux.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Skype Application (/Volumes/Skype/Skype.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application (/Applications/Google Chrome.app)
BambooCore Application (/Library/Application Support/Wacom/BambooCore.app)
Other Apps: ⓘ
[running] com.GoPro.goproapp-devicedetection
[running] com.adobe.CCXProcess.274912
[running] com.adobe.acc.AdobeDesktopService.63392.35A8679F-F545-4FE6-B094-438ABCC3FB86
[running] com.adobe.accmac.196512
[running] com.etresoft.EtreCheck.330912
[running] com.google.Chrome.54752
[running] com.google.GoogleDrive.75552
[running] com.google.android.mtpagent.143392
[running] com.skype.skype.161632
[running] com.wacom.BambooCore.88352
[running] com.wacom.ConsumerTouchDriver.185632
[running] com.wacom.TabletDriver.168992
[running] com.wacom.WacomTouchDriver.215072
[running] org.herf.Flux.73952
[loaded] 404 Apple tasks
[running] 196 Apple tasks
Internet Plug-ins: ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12)
[Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22)
[Support]
QuickTime Plugin: 7.7.3 (2016-05-23)
AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-14)
[Support]
AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-14)
[Support]
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated!
Update
Default Browser: 601 - SDK 10.11 (2016-05-23)
Unity Web Player: UnityPlayer version 5.2.1f1 - SDK 10.6 (2015-09-21)
[Support]
NortonInternetSecurityBF: 6.4 - SDK 10.9 (2015-10-06)
[Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16)
[Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-24)
Check version
Safari Extensions: ⓘ
Pin It Button - Pinterest, Inc. -
http://www.pinterest.com/ (2015-10-26)
Adblock Plus - Eyeo GmbH -
https://adblockplus.org/ (2016-03-29)
Open in Internet Explorer - Parallels -
http://www.parallels.com (2016-07-19)
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16)
[Support]
Java (2016-05-24)
[Support]
PenTablet (2016-07-27)
[Support]
WacomTablet (2015-12-16)
[Support]
XBox 360 Controllers (2016-04-27)
[Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
97% Google Drive
14% mdworker(2)
6% Google Chrome
5% kernel_task
4% Google Chrome Helper(9)
Top Processes by Memory: ⓘ
1.14 GB Google Chrome Helper(10)
861 MB kernel_task
311 MB SymDaemon
246 MB Google Drive
238 MB Google Chrome
Virtual Memory Information: ⓘ
1.92 GB Free RAM
6.07 GB Used RAM (2.42 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jul 28, 2016, 08:33:38 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-203338_[redacted].crash
com.wacom.PenTabletDriver - /Library/Application Support/Tablet/PenTabletDriver.app/Contents/MacOS/PenTabletDriver
Jul 28, 2016, 08:33:29 PM Self test - passed
Jul 28, 2016, 08:32:13 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-203213_[redacted].crash
Jul 28, 2016, 08:30:56 PM ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2016-07-28-203056_[redacted].crash
com.google.GoogleDrive.FinderSyncAPIExtension - /Applications/Google Drive.app/Contents/PlugIns/FinderSyncAPIExtension.appex/Contents/MacOS/FinderSyncAPIExtension
Jul 28, 2016, 08:30:20 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-203020_[redacted].crash
Jul 28, 2016, 08:13:47 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-201347_[redacted].crash
Jul 28, 2016, 05:51:13 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-175113_[redacted].crash
Jul 28, 2016, 05:49:05 PM ~/Library/Logs/DiagnosticReports/quicklookd_2016-07-28-174905_[redacted].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app/Contents/MacOS/quicklookd
Jul 28, 2016, 05:48:35 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-174835_[redacted].crash
Jul 28, 2016, 05:47:00 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-174700_[redacted].crash
Jul 28, 2016, 02:27:53 PM /Library/Logs/DiagnosticReports/SymDaemon_2016-07-28-142753_[redacted].cpu_resource.diag
[Details]
/Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
Jul 28, 2016, 01:58:24 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-135824_[redacted].crash
Jul 28, 2016, 10:21:31 AM /Library/Logs/DiagnosticReports/SymDaemon_2016-07-28-102131_[redacted].cpu_resource.diag
[Details]
Jul 28, 2016, 10:01:41 AM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-100141_[redacted].crash
Jul 28, 2016, 10:00:16 AM ~/Library/Logs/DiagnosticReports/Finder_2016-07-28-100016_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Jul 28, 2016, 09:58:32 AM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-28-095832_[redacted].crash
Jul 27, 2016, 02:01:14 PM ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2016-07-27-140114_[redacted].crash
Jul 27, 2016, 01:39:16 PM /Library/Logs/DiagnosticReports/coreaudiod_2016-07-27-133916_[redacted].crash
/usr/sbin/coreaudiod
Jul 26, 2016, 05:50:17 PM /Library/Logs/DiagnosticReports/coreaudiod_2016-07-26-175017_[redacted].crash
Jul 26, 2016, 04:33:46 PM ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2016-07-26-163346_[redacted].crash
Jul 26, 2016, 03:26:28 PM ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2016-07-26-152628_[redacted].crash
Jul 26, 2016, 03:26:08 PM ~/Library/Logs/DiagnosticReports/FinderSyncAPIExtension_2016-07-26-152608_[redacted].crash
Jul 26, 2016, 11:15:55 AM /Library/Logs/DiagnosticReports/SymDaemon_2016-07-26-111555_[redacted].cpu_resource.diag
[Details]
Jul 25, 2016, 11:20:24 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-25-232024_[redacted].crash