cant-restore from icloud-backup? HELP PLEASE

[ISKOTB]

I just got my phone replaced due to a SIM card issues so as I'm getting the replacement I did a successful iCloud backup at the apple store and then I went home as I’m restoring from iCloud it goes to a min left like almost 99% then I get "cannot restore backup" I even had a few days old backup and it's doing the same things. I only have my contact now not pictures, apps....nothing

I had IOS 10 GM on the old phone and 9.x.x on the replacement they gave me so it asked to update to 10 and I did. I called Apple the tech is telling my backups are corrupted because GM wasn't final and yesterday it was so it's different release....etc

 

[T-BR]

The same happened to me. Even iTunes backup i couldn't recover after update to final release from GM (i made a backup on iTunes on the 13th, then tried a restore). I called Apple support as well, 3 times, and they couldn't solve the case. The last time they said they can't help on beta releases. My luck was that i had a archived backup from September 7 (the last beta release was installed on the phone) and could restore from it. No luck with iTunes or iCloud backups using the GM version.

 

[ISKOTB]

"i couldn't recover after update to final release from GM"
How did you do that? I thought GM is the same as the final?

 

[T-BR]

Yeah, same build. What I meant was, i couldn't restore from a backup i did while using the GM version, or from any iCloud backups whatsoever. (Every year i install beta versions, then GM version, and when they release it to the general public, i use to restore the phone, just my thing).

 

[ISKOTB]

I guess I'm not the only one https://goo.gl/NqF9G5

 

[T-BR]

Nope: https://goo.gl/TOK0bR

 

[ISKOTB]

This is now fixed with the 10.0.2 update

 

[T-BR]

This is now fixed with the 10.0.2 update

Too late...

 

[ISKOTB]

lol yea...I gotta new issue now

 

[T-BR]

Apple, apple...